- Report: #94856
Complaint Review: Pennzoil 10 Minute Lube
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| Pennzoil 10 Minute Lube Henderson St.
Galesburg, Illinois U.S.A. |
|
Pennzoil 10 Minute Lube would not reimburse for damage done to my vehical Galesburg
*Consumer Comment: I learned my lesson cheap
*Consumer Comment: drain plug problems; who did your last oil change?
*Consumer Comment: Consider yourself lucky
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I went back to the Pennzoil 10 Minute Lube store and the manager refuses to pay for the labor and bolt. I'm not asking for the oil change. I just want the $40 for the labor and the bolt. He says that they are not resposible for damaged bolts.
My truck is only 1 1/2 years old. It's a brand new bolt. It should not have snapped like that. Even so, they should have the ability to right and mistake and if they don't they should reimburse for the work done.
Jeffrey
Galesburg, Illinois
U.S.A.
This report was posted on Ripoff Report on 06/14/2004 04:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pennzoil-10-Minute-Lube/Galesburg-Illinois-61401/Pennzoil-10-Minute-Lube-would-not-reimburse-for-damage-done-to-my-vehical-Galesburg-94856. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
I learned my lesson cheap
AUTHOR: Jeffrey - (U.S.A.)
SUBMITTED: Wednesday, June 16, 2004
#2 Consumer Comment
drain plug problems; who did your last oil change?
AUTHOR: Stephanie - (U.S.A.)
SUBMITTED: Tuesday, June 15, 2004
The problem isn't with Pennzoil 10 minute Lube; unless they did your LAST oil change.
An oil drain plug only comes out one way, you really can't break it off unless it was installed incorrectly (cross threaded) by the person that did your LAST oil change... (the person that installed the drain plug before it broke off)
Whoever did the last oil change (before you brought it to Pennzoil) is most likely responsible for installing your drain plug incorrectly, causing it to break.
I would bring all of your paperwork from the repair, back to the shop that did your last oil change and ask them to give you a credit or refund your $40.00
Good Luck!
#3 Consumer Comment
Consider yourself lucky
AUTHOR: Alan - (U.S.A.)
SUBMITTED: Tuesday, June 15, 2004
