Ripoff Report REVIEW / People Helping People Commitment to Client & Associate Satisfaction
People Helping People (PHP) joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business reviewed By Ripoff Report Verified
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us in writing to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Rip-off Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). Making things right can mean lots of different things to different people, but our point is thisby working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.
By Ripoff Report Verified Staff
HP approached Rip-Off Report with the intent of wanting to resolve any customer issues and reports posted on Rip-off Report.
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at PHP did just that.
People Helping People/ PHP is committed to mutually beneficial relationships with all of their clients and business trainees past, present and those in the future. PHP has joined the Corporate Advocacy Program because they want to resolve any and all client and associate issues. One executive of the company, Patrick Bet-David stated, We take it very seriously to serve the client properly 100% of the time and consider them a part of the PHP family.
PHP CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
People Helping People / PHP is a financial and insurance marketing organization that educates individuals on financial concepts and markets products including, but not limited to, life insurance, annuities, IRAs, and merchant services
Aside from financial products, PHP also offers an excellent part-time and full-time business opportunity that isnt an offer of employment, but rather a chance to start your own business. For $150, we provide the training that an individual can use to build their own business. This charge is ONLY for those individuals interested in pursuing PHP as a potential income opportunity and covers initial training materials, such as books, CDs, an award-winning manual, administrative online access, and a series of one-on-one training appointments. PHP lets all new associate trainees know that not everyone will succeed, but we do everything we can to help. Success as an entrepreneur depends on many factors, but we provide the foundation for the right individuals to get started and grow.
When an individual chooses to become a PHP associate, they need to study for and pass a state life insurance exam prior to soliciting or making a life insurance product sale in order to earn commissions. All PHP agents start on a part-time basis to learn about the products PHP offers, get licensed, and see if it is a business they can be successful at. There are third-party costs associated with acquiring licensure, but these are not offered or billed by PHP. In fact, after the initial $150 for training materials, PHP has no other required fees or charges to their associates.
As an independent contractor, agents earn compensation through commissions and bonuses on the sale of a product, either directly or by an override commission generated by other agents recruited into their sales organization. Therefore, incomes are based on an agents ability and level of effort. Because agents are independent contractors and not employees, health benefits, office space and supplies are not provided directly from the company.
WHY PHP IS BETTER THAN THEIR COMPETITORS
In the financial industry two models are very common. On one hand, you see a financial institution that tries to offer everything and anything to their clients in order to maximize commission opportunities. On the other hand, there are companies that only offer a specific financial product, which doesnt necessarily allow the client to compare their options.
PHP is doing something different. They explained to Ripoff Report on how they do their due diligence on specific financial partners that offer the best range of products for the clients best interests. This gives PHP agents the edge to become experts in specific product categories while ensuring they have the best-in-class financial products for their clients.
PHP has hired one of the best compliance officers in the industry who is an expert in all aspects of the financial services. Through him, PHP does internal audits on every single case that is sent through headquarters to ensure their clients are receiving the best products and services they can.
THE PHP OPPORTUNITY
Beyond the services they offer to their clients, PHP has embraced a business model with a franchise approach to building a sales organization without being a franchise. They encourage their licensed agents to build a team and launch their own financial service organizations using the PHP systems and trainings that they provide.
PHP offers an excellent part-time and full-time business opportunity that isnt an offer of employment but rather a chance to start your own business. For $150, they provide training materials that an individual can use to build their own business. This charge is ONLY for those individuals interested in pursuing PHP as a potential income opportunity and covers initial training materials, such as books, CDs, an award-winning manual, administrative online access, and a series of one-on-one training appointments. PHP lets all new associate trainees know that not everyone will succeed, but they do everything we can to help. Success as an entrepreneur depends on many factors, but they provide the foundation for the right individuals to get started and grow.
PHP is revolutionizing the financial services industry through innovative communication channels to foster open dialogue with the community-at-large. They are very active on social media platforms, created an award-winning blog http://phpagencyblog.com/ and use YouTube to http://www.youtube.com/user/myphpdream to communicate to the public and our associates.
Facebook - https://www.facebook.com/pages/PHP-Agency-People-Helping-People/253699514774?ref=tn_tnmn
Twitter - http://twitter.com/phpagency
Blog - http://phpagencyblog.com/
YouTube - http://www.youtube.com/user/myphpdream
In less than 3 years, several entrepreneurs and business leaders have spoken very positively about PHP.
David Walker, former US Comptroller: http://www.youtube.com/watch?v=LONgjWVyMFs
Steve Wozniak, Apple Co-Founder: http://www.youtube.com/watch?v=nPlDoW0d4a4
Glenn Beck, TV Personality: http://www.youtube.com/watch?v=kA1ApyEysAg
Pastor Dudley Rutherford, Senior Paster of Shepherd of the Hills Church: http://www.youtube.com/watch?v=r7T-YeKNPCY
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .
As stated above, PHP is committed to mutually beneficial relationships with all of their clients and business trainees past, present and those in the future.
After speaking with the management at PHP and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give PHP a positive Rating. PHP made efforts to ensure that all clients and associates were satisfied and PHP assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.
Patrick Bet-David, the Founder and CEO of PHP, stated We carefully consider all client complaints as constructive criticism and use them as tools to improve. Our clients and associates are the face of our business and their satisfaction is of the utmost importance. We value them above all else, and look forward to continually improving so that their experiences with PHP remain strong, consistent and positive. We are not perfect and given the number of agents and clients we have, naturally there are complaints about unsuitable agent conduct but we have always and will continue to resolve such complaints and take appropriate action against any agents who are found to have conducted themselves improperly or unethically."
STATED IMPROVEMENTS FROM PHP.
"In an effort to minimize complaints about the $150 to get started as a PHP associate, we require that all of our directors and associates reinforce that the $150 is for the initial training only. We also offer a 72-hour full-refund period.
The PHP business model to build a business is referral based. This approach to develop referrals and clients through an agents warm market has allowed the company to share information about financial concepts to a very broad group and is the core of our success. We have strict restrictions on cold calling and marketing tactics to meet all compliance issues. We work hard with our agents to avoid any miscommunication that could result in a complaint.
Improper or unethical behavior by our associates is severely condoned. There are bound to be instances of unsuitable agent conduct due to the number of agents and clients we have, but appropriate action is and will always be taken to resolve any complaints."
*Any consumer not receiving satisfaction from a member of Rip-off Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com
This kind of dedication to customer service means that PHP will do whatever it takes to make sure their clients and associates are properly taken care off.
In the future, if anyone has any complaints or concerns with PHP, you are invited to contact them directly via email: ConsumerAffairs@myphpdream.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the companys response and to insure customer satisfaction). You can call PHP directly at 818.891.7800
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with PHP or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Reports Corporate Advocacy Program.. please contact us. EDitor@ripoffreport.com
..Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Consumers can feel safe confident and secure when doing business with PHP.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about PHPs Commitment to Excellence and Consumer Satisfaction. ....
Consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.