- Report: #779992
Report - Rebuttal - Arbitrate
Complaint Review: PetFirst Healthcare
PetFirst HealthcareOne Quartermaster Court, Jeffersonville, IN 47130 Jeffersonville, Illinois United States of America
PetFirst Healthcare PetFirstHealthcare They don't pay claims anymore! Jeffersonville, Illinois
*Consumer Comment: - double the premium, double the deductible, and start denying almost every claim
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Also, be aware that they will look for any reason to consider a condition pre-existing. And although they advertise that they will cover your pet for life if they are insured prior to age 10, that isn't true.
Instead, they will take money from you for a premium for the life of the pet but they will not pay claims once the pet has had a diagnosis of any kind. For example, if you are insured and the pet is diagnosed with a condition, it them becomes a pre-existing condition in the following year and for the life of the pet. And they will go back years to find something that COULD relate to your claim and say it is pre-existing. Again, they weren't this way in the past but beginning in 2011 this is the experience I have had with them. Unless you are simply looking to throw your money away, insure with a different company or self insure. Giving money to PetFirstHealthcare is simply making a contribution to corporate America.
This report was posted on Ripoff Report on 09/22/2011 12:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/PetFirst-Healthcare/Jeffersonville-Illinois-47130/PetFirst-Healthcare-PetFirstHealthcare-They-dont-pay-claims-anymore-Jeffersonville-Illi-779992. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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