• Report: #339938

Complaint Review: Polaroid

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  • Submitted: Fri, June 13, 2008
  • Updated: Thu, July 03, 2008

  • Reported By:Jacksonville Florida
Polaroid
10811 Hidden Ridge Court Jacksonville, Florida U.S.A.

Polaroid - Circuit City New Polaroid 32" Flatscreen TV shuts down without power after 15 months! Jacksonville Florida

*UPDATE Employee: Unfortunate

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Purchased a Polaroid 32" 16:9 HD-Ready Flat Panel LCD TV/Monitor. Seemed like a good early January deal as Circuit City was trying to clear out their inventory.

Felt comfortable not getting Circuit City extended warranty, after all the TV it was replacing (Taiwan - noname brand) lasted me 12+ years. Every other flat screen I have bought has lasted me at least 3+ years.

Went to turn on the power. No power signal at all. Swapped AC power cord, thinking it might be that, nope. AC power cord is fine.

No power light indicator on the display?

Would seem simple to replace/fix.

Circuit City said they would ship it out to a Polaroid repair place...no satisfaction.

Polaroid offered 2 number for service. One in California, and the other in other end of Florida. I would have to pay the shipping/insurance etc.

Polaroid wanted to offer the $300+ option to swap in another replacement and I would also have to pay the shipping costs to them? Not sure if you know what these TV's weigh, boxing, insurance etc.

I read another almost identical complaint from a Chase in Jacksonville also. Could it be that Polaroid has a intended defect with the power controller!

The like situation is just too uncanny. Am I to fork out payment for $2/300 just for a power controller replacement?

Daniel

Daniel
Jacksonville, Florida
U.S.A.

This report was posted on Ripoff Report on 06/13/2008 09:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Polaroid/Jacksonville-Florida-32257/Polaroid-Circuit-City-New-Polaroid-32-Flatscreen-TV-shuts-down-without-power-after-15-m-339938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Unfortunate

AUTHOR: Joek - (U.S.A.)

It is unfortunate that this is happening to you however that is why we offer our service plans. As you probably realize now, the old saying is true, "they don't make things like they used to".
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