• Report: #445721

Complaint Review: Preferred Shoppers Edge

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  • Submitted: Wed, April 22, 2009
  • Updated: Wed, September 16, 2009

  • Reported By:Richmonnd Virginia
Preferred Shoppers Edge
preferredshoppersedge.com Internet U.S.A.

Preferred Shoppers Edge Magazine Scam Internet

* : Cbsi Response to PSE Ripoff Report # 445721

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Preferred Shopper's Edge made an unauthorized debit on my account in the amount of $14.95. This is a magazine subscription agency that I used as a free trial more than 6 months ago. I canceled my membership and haven't heard from them until now.

Their website has no contact info, but by calling around from numbers found on this website I was able to get this number (800-553-6214) for the company.

Kathleen
Richmonnd, Virginia
U.S.A.

This report was posted on Ripoff Report on 04/22/2009 06:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Preferred-Shoppers-Edge/internet/Preferred-Shoppers-Edge-Magazine-Scam-Internet-445721. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1

Cbsi Response to PSE Ripoff Report # 445721

AUTHOR: Edwin v - (U.S.A.)

Dear Kathleen in Richmond, VA,


 


Cbsi Membership Services, located in Naperville, IL, designs and customizes discount benefit membership programs for separate third-party businesses. We solely provide the discounted services to the members registered in the program(s) owned by the third-party businesses. 


 


The third-party businesses provide the program(s) to their customers as an added benefit or they market their private labeled program(s) to their customers as an opportunity to join their club.  The customer service representatives in our call center only answer in-bound calls placed by members who are attempting to use the discounted services offered within their program.  Cbsi does not bill, solicit or telemarket any programs to consumers.


 


Preferred Shoppers Edge is not an independent business, but is a discount membership program that third-party businesses offer to their customers. 


We want to ensure that all of your issues are resolved to your satisfaction as soon as possible. If you were unable to resolve this matter, please call us at 1.888.255.4989 and a representative in our customer service call center will assist you and verify the status of your membership.  At that time, our representative can determine the third-party business responsible for registering you into the Preferred Shoppers Edge program and will connect you with them to address your complaints directly for further resolution. 


Sincerely, 


Edwin O. Velazquez - Program Support Specialist - Cbsi Membership Services

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