• Report: #61048

Complaint Review: Primestar/DirectTV

  • Submitted: Wed, June 18, 2003
  • Updated: Fri, June 20, 2003

  • Reported By:52333 Iowa
Primestar/DirectTV
www.directv.com Nationwide U.S.A.

Primestar/DirectTV rip-off. Keep telling us our rebate is in the mail and 5 months later still no rebate. Los Angeles California

*Consumer Suggestion: PRIMETV NOT DIRECTV

*Consumer Suggestion: PRIMETV NOT DIRECTV

*Consumer Suggestion: PRIMETV NOT DIRECTV

*Consumer Suggestion: PRIMETV NOT DIRECTV

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Around the first of January 2003 we signed up for DirectTV because of the special offer to hook-up for free. The catch is that you have to send in the required information to get your hook-up fee of $99.99 back as a rebate offer. Mailed our forms in around January 14, 2003 and as of June 18, 2003 and many phone calls later, we still have not received our rebate.

At first they tell us they will put a rush on it, this was in March. Then in April they tell us they have upped the status to Urgent. In May we were reclassified to critical. Sounds like we are in the hospital and about to meet the almighty. Our rebate was to have been mailed around June 9 and as of June 18, 2003 no rebate. We would have never hooked up to DirectTV had this offer not been advertised on our local stations in January. Now we are hooked into a 2 year contract and it does not appear that we will ever see our rebate.

Carla
52333, Iowa
U.S.A.

This report was posted on Ripoff Report on 06/18/2003 11:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/PrimestarDirectTV/nationwide/PrimestarDirectTV-rip-off-Keep-telling-us-our-rebate-is-in-the-mail-and-5-months-later-s-61048. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

PRIMETV NOT DIRECTV

AUTHOR: SHAKE - (U.S.A.)

FIRST DIRECTV DOES NOT OFFER REBATE YOU BOUGHT YOUR DISH FROM A INDEPENDANT DEALER JUST AS IF YOU WERE TO BUY FROM OTHER NATIONAL CHAINS BEST BUY...KMART WALMART AND ETC....FROM THE SOUNDS OF IT YOU BOUGHT YOUR EQUIP FROM PRIME TV NOT DIRECT TV. PRIME TV IS THE ONE OFFERING THE REBATE PRIME TV IS A COMPLETE DIFFERNT COMPANY THAN DIRECTV THEY SELL DIRECTV EQUIPMENT.
ALSO PRIMESTAR IS NO LONGER IN BUSINESS DIRECTV BOUGHT THEM 3 YEARS AGO. IT IS PRIME TV WHO YOU BOUGHT AND NEED TO CONTACT REGUARDING YOU REBATE DIRECTV HAS NOHTING TO DO WITH THAT REABTE AT ALL .THEY PROVIDE YOU PROGRAMMING AND SERVICES.ALSO THEY ARE NO COMMIMENTS OR CONTRACTS THAT LAST MORE THAN A ONE YEAR CONTRACT WITH DIRECTV. SO PLEASSE GET YOUR FACTS STRAIGHT BEFORE SLANDERING A GOOD COMPANY
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#2 Consumer Suggestion

PRIMETV NOT DIRECTV

AUTHOR: SHAKE - (U.S.A.)

FIRST DIRECTV DOES NOT OFFER REBATE YOU BOUGHT YOUR DISH FROM A INDEPENDANT DEALER JUST AS IF YOU WERE TO BUY FROM OTHER NATIONAL CHAINS BEST BUY...KMART WALMART AND ETC....FROM THE SOUNDS OF IT YOU BOUGHT YOUR EQUIP FROM PRIME TV NOT DIRECT TV. PRIME TV IS THE ONE OFFERING THE REBATE PRIME TV IS A COMPLETE DIFFERNT COMPANY THAN DIRECTV THEY SELL DIRECTV EQUIPMENT.
ALSO PRIMESTAR IS NO LONGER IN BUSINESS DIRECTV BOUGHT THEM 3 YEARS AGO. IT IS PRIME TV WHO YOU BOUGHT AND NEED TO CONTACT REGUARDING YOU REBATE DIRECTV HAS NOHTING TO DO WITH THAT REABTE AT ALL .THEY PROVIDE YOU PROGRAMMING AND SERVICES.ALSO THEY ARE NO COMMIMENTS OR CONTRACTS THAT LAST MORE THAN A ONE YEAR CONTRACT WITH DIRECTV. SO PLEASSE GET YOUR FACTS STRAIGHT BEFORE SLANDERING A GOOD COMPANY
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#3 Consumer Suggestion

PRIMETV NOT DIRECTV

AUTHOR: SHAKE - (U.S.A.)

FIRST DIRECTV DOES NOT OFFER REBATE YOU BOUGHT YOUR DISH FROM A INDEPENDANT DEALER JUST AS IF YOU WERE TO BUY FROM OTHER NATIONAL CHAINS BEST BUY...KMART WALMART AND ETC....FROM THE SOUNDS OF IT YOU BOUGHT YOUR EQUIP FROM PRIME TV NOT DIRECT TV. PRIME TV IS THE ONE OFFERING THE REBATE PRIME TV IS A COMPLETE DIFFERNT COMPANY THAN DIRECTV THEY SELL DIRECTV EQUIPMENT.
ALSO PRIMESTAR IS NO LONGER IN BUSINESS DIRECTV BOUGHT THEM 3 YEARS AGO. IT IS PRIME TV WHO YOU BOUGHT AND NEED TO CONTACT REGUARDING YOU REBATE DIRECTV HAS NOHTING TO DO WITH THAT REABTE AT ALL .THEY PROVIDE YOU PROGRAMMING AND SERVICES.ALSO THEY ARE NO COMMIMENTS OR CONTRACTS THAT LAST MORE THAN A ONE YEAR CONTRACT WITH DIRECTV. SO PLEASSE GET YOUR FACTS STRAIGHT BEFORE SLANDERING A GOOD COMPANY
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#4 Consumer Suggestion

PRIMETV NOT DIRECTV

AUTHOR: SHAKE - (U.S.A.)

FIRST DIRECTV DOES NOT OFFER REBATE YOU BOUGHT YOUR DISH FROM A INDEPENDANT DEALER JUST AS IF YOU WERE TO BUY FROM OTHER NATIONAL CHAINS BEST BUY...KMART WALMART AND ETC....FROM THE SOUNDS OF IT YOU BOUGHT YOUR EQUIP FROM PRIME TV NOT DIRECT TV. PRIME TV IS THE ONE OFFERING THE REBATE PRIME TV IS A COMPLETE DIFFERNT COMPANY THAN DIRECTV THEY SELL DIRECTV EQUIPMENT.
ALSO PRIMESTAR IS NO LONGER IN BUSINESS DIRECTV BOUGHT THEM 3 YEARS AGO. IT IS PRIME TV WHO YOU BOUGHT AND NEED TO CONTACT REGUARDING YOU REBATE DIRECTV HAS NOHTING TO DO WITH THAT REABTE AT ALL .THEY PROVIDE YOU PROGRAMMING AND SERVICES.ALSO THEY ARE NO COMMIMENTS OR CONTRACTS THAT LAST MORE THAN A ONE YEAR CONTRACT WITH DIRECTV. SO PLEASSE GET YOUR FACTS STRAIGHT BEFORE SLANDERING A GOOD COMPANY
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