• Report: #945280

Complaint Review: QVC

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  • Submitted: Sat, September 22, 2012
  • Updated: Sat, September 22, 2012

  • Reported By: Rachel — New York New York U.S.A.
QVC
westchester, Pennsylvania United States of America

QVC DO NOT DEAL WITH CUSTOMER SERVICE: NASTY westchester, Pennsylvania

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I have been buying products from the QVC company for many years. spent alot of money and have been a great customer. I bought a cream for the neck--only opened this jar yesterday. smelled badly however,I did put the cream on my neck. now ,I have a rash. I washed it off almost immediately and there was redness and some swelling. I called the customer service dept and spoke to a 'representative' who was clearly NASTY, and had no clue. as a customer for many years. I wanted to return this product that was bought as part of a kit to get a refund or get something else. she said that there was no supervisor to speak with and that I had to wait for someone from the corporate office to call me within 48 hours...at this juncture, if the rash does not clear. I will go to a dermatologist and send corporate the bill for the doctor's visit. where in the world do they get these people. and why are they hired to represent this large corporation ?

This report was posted on Ripoff Report on 09/22/2012 08:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/QVC/westchester-Pennsylvania-/QVC-DO-NOT-DEAL-WITH-CUSTOMER-SERVICE-NASTY-westchester-Pennsylvania-945280. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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