- Report: #295868
Report - Rebuttal - Arbitrate
Complaint Review: RCN CHICAGO
RCN CHICAGO2640 W BRADLEY PLACE CHICAGO, Illinois U.S.A.
RCN CHICAGO THE BIG RIP OFF ATTEMPT! CHICAGO Illinois
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When asked for an invoice of some sort either through e-mail or paper they talked there way around it or at least tried. They eventually sent me Christine Hower of Allenton PA private information paper invoice.
E-mails have been sent saying that proves so, but they didnt contain anything.
I went on and paid the disputed amount of $120.00
I was called a week later by customer service inquiring the amount said due.
I told them I was away from home It was paid a week before and that I didn't have the receipt with me, but as soon as I got home I will call them. My internet was disconnected and I was charged a $10 reconnection fee.
After a week of disputing and a call the City of Chicago Cable Commission.
The amount they said I owed and was refunded.
A seven day head ach and a bunch of rude unprofessional customer service people.
This report was posted on Ripoff Report on 12/31/2007 10:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/RCN-CHICAGO/CHICAGO-Illinois-60618/RCN-CHICAGO-THE-BIG-RIP-OFF-ATTEMPT-CHICAGO-Illinois-295868. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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