• Report: #295868

Complaint Review: RCN CHICAGO

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  • Submitted: Mon, December 31, 2007
  • Updated: Mon, December 31, 2007

  • Reported By:chicago Illinois
RCN CHICAGO
2640 W BRADLEY PLACE CHICAGO, Illinois U.S.A.

RCN CHICAGO THE BIG RIP OFF ATTEMPT! CHICAGO Illinois

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RCN claims that I owe them money for 2004.

When asked for an invoice of some sort either through e-mail or paper they talked there way around it or at least tried. They eventually sent me Christine Hower of Allenton PA private information paper invoice.

E-mails have been sent saying that proves so, but they didnt contain anything.

I went on and paid the disputed amount of $120.00

I was called a week later by customer service inquiring the amount said due.

I told them I was away from home It was paid a week before and that I didn't have the receipt with me, but as soon as I got home I will call them. My internet was disconnected and I was charged a $10 reconnection fee.

After a week of disputing and a call the City of Chicago Cable Commission.

The amount they said I owed and was refunded.

A seven day head ach and a bunch of rude unprofessional customer service people.

Juan
chicago, Illinois
U.S.A.

This report was posted on Ripoff Report on 12/31/2007 10:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/RCN-CHICAGO/CHICAGO-Illinois-60618/RCN-CHICAGO-THE-BIG-RIP-OFF-ATTEMPT-CHICAGO-Illinois-295868. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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