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Report: #295868

Complaint Review: RCN CHICAGO - CHICAGO Illinois

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  • Reported By: chicago Illinois
  • Author Confirmed What's this?
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  • RCN CHICAGO 2640 W BRADLEY PLACE CHICAGO, Illinois U.S.A.

RCN CHICAGO THE BIG RIP OFF ATTEMPT! CHICAGO Illinois

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RCN claims that I owe them money for 2004.

When asked for an invoice of some sort either through e-mail or paper they talked there way around it or at least tried. They eventually sent me Christine Hower of Allenton PA private information paper invoice.

E-mails have been sent saying that proves so, but they didnt contain anything.

I went on and paid the disputed amount of $120.00

I was called a week later by customer service inquiring the amount said due.

I told them I was away from home It was paid a week before and that I didn't have the receipt with me, but as soon as I got home I will call them. My internet was disconnected and I was charged a $10 reconnection fee.

After a week of disputing and a call the City of Chicago Cable Commission.

The amount they said I owed and was refunded.

A seven day head ach and a bunch of rude unprofessional customer service people.

Juan
chicago, Illinois
U.S.A.

This report was posted on Ripoff Report on 12/31/2007 10:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rcn-chicago/chicago-illinois-60618/rcn-chicago-the-big-rip-off-attempt-chicago-illinois-295868. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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