- Report: #66766
Report - Rebuttal - Arbitrate
Complaint Review: RIVER VALLEY POWER & SPORTS
RIVER VALLEY POWER & SPORTS5335 EAST FRONTAGE ROAD NW ROCHESTER, Minnesota U.S.A.
RIVER VALLEY POWER & SPORTS RIPOFF BAIT AND SWITCH PRICING. FAILURE TO HONOR VERBAL AGREEMENT FOR WARRANTY SERVICE. WORK PERFORMED W/O APPROVAL. ROCHESTER Minnesota
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The 2nd machine was in for a fuel leak and a noisey chain. Once again it was repaired under warranty and now the chain needs replacement and the carb repaired. The servicing tech said if they did it right it would not have to be done now.
On the 3rd and newest machine the starter hangs up and stays running. They can't find a fault now however wait until the warranty runs out and they will find a problem. I called polaris customer service and spoke to Joan Harlen who said there was nothing they could do so if you buy POLARIS PRODUCTS don't expect customer service. If you buy from river valley - BUYER BEWARE!
This report was posted on Ripoff Report on 09/10/2003 11:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/RIVER-VALLEY-POWER-SPORTS/ROCHESTER-Minnesota-55904/RIVER-VALLEY-POWER-SPORTS-RIPOFF-BAIT-AND-SWITCH-PRICING-FAILURE-TO-HONOR-VERBAL-AGREEM-66766. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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