lumber
  • Report: #998398

Complaint Review: R.M.A Legal

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  • Submitted: Thu, January 17, 2013
  • Updated: Thu, January 17, 2013

  • Reported By: Donna — Dumfries Virginia United States of America
R.M.A Legal
Internet United States of America

R.M.A Legal Ripped off and deceptive company Internet

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I requested a loan Modification and was contacted by RMA Legal (Fred Kasra) in Mar 2012.  I was informed that the company could help reduce my principal and lower my interest rate.  Every search of the company gave vague information but no negative reports. 

I signed a application and paid a fee of $2995.00.  My documents where submitted then I was transfered to Lisa Randall.  I was informed by Lisa Randall that my documents are now going to a negotiator (April Davis) that I should hear from her in 2 weeks.  Now, I am in May.  No word. 

Called the number provided but always put on hold or spoke with a customer representative.  I then got tired and wrote to BBB in NY.  After a couple of days I heard from Fred Kasra.  Telling me to be patient my file is being worked.  I asked for a refund.  I was pushed aside. 

Since, I was in class I delayed contacted the Fred Karsa or the company.  Then I tried in July nothing, August nothing, then September. 

I finally reached someone.  I was told that April Davis was fired and that they needed to locate my file but someone will get back with me.  I was contacted by Samanatha (don't remember last name). 

Due to the time I was told to resubmitted documents requiring more personal information.  I was fed up.  So I started calling for a refund even sent a lengthy email; nothing. 

Then Sandy hit NY then the holidays then I started calling for a refund I talked to customer service reps but on hold then finally spoke to some name Sherry (didn't give a last name).  She was going to send a email to the lawyers explaining the situation.  Nothing its been a week (now we are in January 2013). 

I finally got someone else and she gave my Allen Zoust phone number 714-786-5447.  I receive voice message every time I call early morning to late evening.  I left a message still waiting. 

I just want my money back.

This report was posted on Ripoff Report on 01/17/2013 09:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/RMA-Legal/internet/RMA-Legal-Ripped-off-and-deceptive-company-Internet-998398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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