• Report: #406997

Complaint Review: Raven Media - Grant Master Pro

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  • Submitted: Thu, January 01, 2009
  • Updated: Mon, January 05, 2009

  • Reported By:cleveland Ohio
Raven Media - Grant Master Pro
Nationwide U.S.A.

Raven Media - Grant Master Pro i ordered Grant Master Pro via a phone initiated postdated ach or check .i have emailed one email demanding my refund after receiving a dinky soft-covered "book" from them which i immediately returned via postal mail . i stated this wa nothing like i thought it would be & to refund my checking acct. nothing has been refunded nor have they made any attempt to contact me. Nationwide

*UPDATE Employee: Resolution Offer

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i have not been refunded for the Grant Master Pro "booklet" i was sent.The transaction was carried out over the phone via a post-dated ACH.the cost was around $60.00.they have made no attempt to contact me at all re:this rip-off. i am furious.

Mary jane
cleveland, Ohio

This report was posted on Ripoff Report on 01/01/2009 03:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Raven-Media-Grant-Master-Pro/nationwide/Raven-Media-Grant-Master-Pro-i-ordered-Grant-Master-Pro-via-a-phone-initiated-postdated-406997. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Resolution Offer

AUTHOR: Customer Service Administrator - (U.S.A.)

Grant Master - Raven Media does not accept post dated ACH or checks, nor do we deliver any type of soft-covered/paperback "books", nor do we have any product or service that costs around $60, so I do believe you have reported our company in error. Please check through your materials/information and report your concerns regarding the actual company that your ordered from originally.

If you are an actual Grant Master customer and you need to reach customer service, you may do so by calling 877-495-1186 Monday-Friday 9 am-9 pm EST.

If you have tried our customer service department and feel you did not get the resolution you were seeking or you feel you weren't treated fairly please contact me directly on my cell phone 435-773-1795 or via email at ryanr@wskc.org and I will be happy to address your concerns ASAP.


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