• Report: #377343

Complaint Review: ResellerRatings.com - All Enthusiast

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  • Submitted: Tue, September 30, 2008
  • Updated: Mon, April 11, 2011

  • Reported By:The Web Other
ResellerRatings.com - All Enthusiast
PO Box 10157 American Canyon, California U.S.A.

ResellerRatings.com - All Enthusiast extortion blackmail American Canyon California

*Author of original report: 2011 and they're at it again

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Resellerratings.com has recently changed policies and is now extorting merchants into subscribing to their "service". By "service", I mean the luxury of rebutting public comments made about one's business. Unless merchants are willing to pay Resellerratings.com a monthly charge ranging from $29 to $249, inaccurate and slanderous material may appear on their site without the opportunity for a merchant to rebut. Additionally, Google's "Shopping" engine pulls heavily on Resellerratings.com's merchant ratings.

Many other merchants belonging to a fraud prevention group (of which I'm a member) are outraged. We've brought our concerns to the site's owner. His only response has been to somewhat soften the negative connotation he displays for non-paying merchants. He will not, however, allow merchants the opportunity to rebut comments without being extorted.

Further, there is no way to remove your business from his site, and he hides behind the Communications Decency act stating that he's not responsible for content posted on his site.

Merchant
The Web
U.S.A.

This report was posted on Ripoff Report on 09/30/2008 12:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/ResellerRatingscom-All-Enthusiast/American-Canyon-California-94503/ResellerRatingscom-All-Enthusiast-extortion-blackmail-American-Canyon-California-377343. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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#1 Author of original report

2011 and they're at it again

AUTHOR: Montclair - (U.S.A.)

Resellerratings.com has, once again, switched back to an extortionist model.  Merchants can no longer respond, comment, or even flag reviews for free.  That means, you cannot even tell this unscrupulous organization when reviews on their site violate their own Terms of Use!

Suppose your competitor wants to hurt you -- all he has to do is create a login at Resellerratings.com, post a terrible review of you, and you have no recourse unless you succumb to CEO Scott Wainner's extortion and pay them for the right to have inaccurate information removed.

Multiply that by hundreds of phony logins and hundreds of phony reviews.  Your business reputation could be damaged immeasurably, if you don't submit to Resellerratings.com's blackmail.

Heck -- I wouldn't put it past Resellerratings.com to generate their own negative reviews simply to further their extortion scheme.

This company switches their model every so often to appease resellers, then switches it back to pay only model, when they think we're not paying attention.  Unscrupulous!

If you're going to host a forum where the public can post their opinion for free, then it must be free for all -- including the resellers.
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