• Report: #113977

Complaint Review: Royal Credit Solutions management Group

  • Submitted: Thu, October 21, 2004
  • Updated: Tue, June 29, 2010

  • Reported By:greendale Indiana
Royal Credit Solutions management Group
102 N.E. 2nd St. #301 Boca Raton, Florida U.S.A.
  • Phone: 866-250-6035
  • Web:
  • Category: tempdir

Royal Credit Solutions/mgm Group rip-off! Credit card fraud, $600.00! Boca Raton Florida *EDitor's Suggestions on how to get your money back into your bank account!

*Consumer Suggestion: This company is at it again...

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on 7/08/03 i was called by RCS for a credit card for $2500.00 for a nominal fee of $297.00. on 7/10/03 they took their fee. then on 7/23/03 a company by the name of MGM group also took $297.00. I contacted my bank about 2nd charge. they told me to call the company, which i did, but not until 8/13/03. I was told the second charge was a mistake and would be refunded.

then the package came, which i sent back immediatly for full refund. I was told when package was recieved i would get full refund of $594.00 for both charges, but would take 10-15 weeks. Well here it is 10/21/04 and i have recieved nothing. I started a search today and found this web site. I see i was not the only one.

greendale, Indiana

EDitor's Suggestions on how to get your money back!


Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!


Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 10/21/2004 10:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Royal-Credit-Solutions-management-Group/Boca-Raton-Florida-33432/Royal-Credit-Solutionsmgm-Group-rip-off-Credit-card-fraud-60000-Boca-Raton-Florida--113977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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#1 Consumer Suggestion

This company is at it again...

AUTHOR: Royal Solutions, LLC - (United States of America)

Our company, Royal Solutions, LLC, is a registered business in the state of IL. We are approved and have no complaints with the BBB or FTC. We are a computer IT services company outside of St. Louis. We also represent the Microsoft brand as a partner of the software. We have been in business for over 10 years.

In the past 6 months, as the owner of my company, I have received daily calls from banks and credit card companies (Bank of America, JP Morgan Chase) asking us if we are Royal Solutions Group or Credit. They ask if we will refund charges for the credit card. The bank usually has the consumer on the line as well. Lately the company performing this fraud has started using our toll free number 866-394-0334.

What I tell the caller and bank is that the company that took their money was prosecuted by the FTC and give them that case number if they want it. I also tell them that they only way to catch the Royal Solutions Credit or Group is to get their bank to trace the charges back to the back that received their money ASAP. Here is some other information as well. This fraudulent company goes by either Royal Solutions Group, Royal Solutions Credit, Imperial Consumer Services, World Benefits, Royal Credit Services, Source One, Royal Credit Resolutions, Credit Education Group, Dynamic Credit Services, Pinnacle Telepayment, Shippers IMS, Vision Group, First Choice, (CCR) Client Care Relations.

FTC v. Sun Spectrum Communications Organization, Inc., dba Royal Credit Solutions; North American Communications Organization, Inc., dba Imperial Consumer Services; WWCI2002, Inc., dba Beneficial Client Care, 9106-7843 Quebec, Inc., dba Intelagent Media; William H. Martell, Tracey A. Bascove, Mitchel Kastner, Ronald Corber, and Jason Kastner, defendants. Civil Action No. 03-8110; FTC File No.: 032 3032, http://www.ftc.gov/opa/2004/01/ccscams.shtm

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