- Report: #1137184
Report - Rebuttal - Arbitrate
Complaint Review: SPRINTPCS
SPRINTPCS Sprint FRAMILY PLAN Nationwide
*Consumer Comment: You can get out
*Consumer Comment: Also
*General Comment: Assume...
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Like many people I saw a commerical for the Sprint FRAMILY plan. I thought, hmm, I know 9 other people, I can link my account and pay a cheaper bill each month, based on what the commercial says... I go to the Sprint store. I say can I sign up for the Framily plan. She says No problem, click click, I am in. Then the scam begins... I give out my code, only to find out that NONE of the people can link to my account HOWEVER sprint offers THEM an opportunity to change to their OWN PLAN! So now I am stuck with a HIGHER BILL than when I started.
The advertising is completely deceptive. They NEVER tell you that the people have to be NEW accounts. NEVER. They never say that you cant link old accounts or that you have to start a new line of service. How can this be legal? Its a way for Sprint to get you to go our and get others to switch to Sprint. Not to mention the sales rep never explained it, just rushed it thru and told me it was simple.
I know there are laws against this kind of deception... where they dont tell you all the details and consumers are mislead. Someone has to do something. I now have a bill that is HIGHER $50 per month
This report was posted on Ripoff Report on 04/08/2014 08:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/SPRINTPCS/nationwide/SPRINTPCS-Sprint-FRAMILY-PLAN-Nationwide-1137184. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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