- Report: #153909
Report - Rebuttal - Arbitrate
Complaint Review: SUMMIT CONSULTING, PMI, NMR, TAX CLUB, FORECLOSURE WORLD
SUMMIT CONSULTING, PMI, NMR, TAX CLUB, FORECLOSURE WORLD947 South 500 East, Suite #110 American Fork, Utah U.S.A.
*Tax Club Investigation: commitment to 100% client satisfaction, The Tax Club is a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Our investigation revealed The Tax Club is providing customized tax solutions via a communication platform unrivaled in their industry..
*UPDATE ..Rip-off Report Investigation - PMI - Rip-off Report gives PMI a positive rating after Professional Marketing International declared its goal to achieve total customer satisfaction & excellent customer service - PMI claimed & continues to demonstrate its sincere desire to clear up any unresolved mat
*Author of original report: My apologies to the Tax Club for the misunderstanding on my end.
Editor's UDATE: Positive Rating and Recognition has been given to
The Tax Club for its Commitment to Excellence in customer service. The Tax Club has worked tirelessly with Rip-off Report to resolve issues and concerns expressed by past clients and have shown a pattern of commitment to total customer satisfaction. Rip-off Report recognized the depth of this commitment after learning that, despite the low number of total complaints, The Tax Club's executive team took active measures to resolve any and all concerns in a prompt and professional manner. Also in the investigation, Rip-off Report discovered that many of the claims made against the Tax Club were already resolved by The Tax Club, many stated their compliant was premature, Rip-off Report also feels a hand full of complaints were suspicious and were falsely created by competitors and some might have been posted by disgruntled ex-employees in an effort to harm the company's good name. For a firm who deals with such a large and diverse clientele, The Tax Club's attention to detail has been impressive and a testament to their dedication to customer service.
It is our opinion that small business owners can feel confident in the fact that The Tax Club has worked with nearly half a million businesses nationwide. They are innovators in their field and have helped thousands of clients by providing customized tax solutions via a communication platform unrivaled in their industry.
The Tax Club recognizes that legitimate complaints posted on Rip-off Report are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Report's Investigation The Tax Club has made organizational changes allowing clients a more streamlined approach to problem resolution and a total overall commitment to customer experience.
Read more about The Tax Club's Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
SUMMIT CONSULTING, PMI, NMR, TAX CLUB, FORECLOSURE WORLD, ERIK LARGIN, JIM COCHRAN, COLTON MOODY DISHONEST, MISREPRESENTATION OF SERVICES, UNFAIR TRADE PRACTICES Ripoff American Fork Utah
I recently posted about my experience with the above companies. Since them I was contacted by Erik Largin but only after I filed complaints with the BBB on NMR and PMI. His offer was half back and continued coaching. Following is the e-mail that I sent to Summit Consulting, PMI, and NMR. Mr Largin informed me that he had spoke with Boyd, and Boyd told him that he should not have offered me half back. I have to wonder if my letter ever made it to Mr. Colton R. Moody or if his son-in-law decided he was too busy to be bothered.
I have also been in contact with my attorney who feels that if I go through the trouble of a court case that I would be entitled to up to 3 times my intial investment plus. Sounds like a long drawn out ordeal. What can I say, as one of my favorite songs says "DON'T LET THE BASTARDS DRAG YOU DOWN". I won't see my refund tomorrow but in time I will see it. I will not put this to rest. I am now in the process of filing complaints with the FTC, FCC, Utah Attorney General, PA Attorney General, and the Utah Division of Consumer Protection. The more research I do the more places I find to file.
On Feb 11 2005, I was contacted by phone by a company selling a real estate foreclosure program. After a long talk with the gentleman on the phone to decided if my husband and I were qualified to be part of their success team. I purchased a real estate program through your company. It included Real Estate Property pro software, Claude Diamond's How to control real estate ( seminar dvd). Simple Investment Strategies, Real Estate E-Learning by netcoach.com, and Tax Vantage 4.0 software. I had made it clear that I wanted to set this up as a business and not run it through my personal accounts. I was told that this would not be a problem.
Near the end of June, I contacted PMI to discuss a refund, I was told that the product I purchased was through NMR and when I contacted NMR they told me that I had actually purchased the product the a company called Summit Consulting. I tried contacting Summit Consulting and on July 17, I called and spoke with Mr. Erik Largin. Up until this time no one had returned any of my calls. I informed him that I was not happy with the program and I wanted a refund. He told me that he would speak with Mr. Jordan Mathena and get back with me. Erik did not call me back. On the 21st, I called Erik and was told that I needed to speak with a Mr. Jim Cochran. I contacted Mr. Cochran, who offered me more coaching. I told him that I did not want more coaching, that the program did not work. He then informed me that our conversation was being recorded. I understand that Utah is a one-party state but Pennsylvania is not. The FCC requires that notification be given before the recording takes place(not during or after). Mr. Cochran's last statement to me was Some people make money, Others make excuses. Mr. Largin will tell you that the only reason I am seeking a refund is because I quit my job and need the money. If the program worked as promised, I would be working; buying and selling real estate.
As to my complaints about this program:
1) Tax Vantage software does not track any thing, but does promote using the tax club.
2) The coaching consisted of being told the same things that were on the netcoach dvd.
3) I was promised that financing could be found. It couldn't.
4) I was promised that I would make back my initial investment in 60-90 days. Which did not happen.
5) I was told that I could not fail. I would be your next infomercial success story.
6) I was not told about the cost of setting up an LLC until after I had purchased the program. I had explained from the very beginning that I wanted this done as a company, not as an individual as I wanted to protect my assets.
7) I was not told the name of the company I was working with until I decided that this program did not work and was seeking a refund. The name on the billing is PMI yet I am told that I purchased through Summit Consulting.
8) When I called PMI a second time, I was told that the company I had called was mynetbiz. Thinking I had called a wrong number I redialed and was informed that I had reached mynetbiz. They gave me the new number to PMI. Although I was not working with mynetbiz, they could pull up all my information up on their computer. Why would a company that I am not working with be able to pull up my information? Why do they even have access to it?
I have been in contact with the Tax Club and they have agreed to a full refund. I have also been in contact with the Advantage Corporation Services in Nevada.
After seeking advice on this situation, I have been told that since PMI is the company that took my money, they should be the ones that I contact first with my complaint. I have also been advised that it is my consumer right to file complaints with state and federal regulatory and law enforcement groups.
Nothing that was promised has been delivered. I do not wish to continue with this program, I do not want to try another program. I do not want more coaching. I feel that I have been deceived by the company or companies involved. I can not trust a company that would not divulge its true name to me and does not deliver on its promises.
I am requesting a full refund of $7179.00.
Since my last posting The Tax Club has refused any refund saying that I must stay in their program for 1 year and allow them to do my taxes. Then if I do not receive a larger refund than I would get through my normal filing, they will refund my money. I was told that this information was sent to me via e-mail with my user name and password for their website. I did not receive any information with my user name and password. They told me that it was sent as an attachment and that my e-mail provider may have filtered it out. My e-mail provider does filter what goes through to my account but everything thing else goes to a quarantined folder where I can check without infecting my computer if it has a virus. I told them that since I did not receive any information about the refund policy and I have not used their services I could not understand what the problem was. I was also told that their main office is out of New York. Jason also told me that the Advantage Corporation(ACS) is a division of their company and when I paid the tax clubs intial fee that part of it went to ACS. This makes no sense since I also paid a set-up fee to ACS.
Summit Consulting -
Dba- The Summit Group of Utah of Utah, LLC
Summit Consulting International, LLC
The Summit Group
947 South 500 East, Suite #110
American Fork, UT 84003
Professional Marketing International
360 South Technology Ct
Lindon Utah 84042
7667 NW Prairie View
Kansas City MO 64151
National Marketing Resources
Home Buyers Club
Real Estate Wealth System
Wealth Information Network
My e biz
351 West Washington
Kearney, MO 64060
Americas Note Network
Diamond Real Estate
Professional Marketing International
Winning in the Cash Flow Business
7233 Church Ranch Blvd. (Corporate)
Westminster, CO 80021
637 S Broadway #b-307 Boulder, CO 80305
Still researching, all input appreciated
This report was posted on Ripoff Report on 08/16/2005 05:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/SUMMIT-CONSULTING-PMI-NMR-TAX-CLUB-FORECLOSURE-WORLD/American-Fork-Utah-84003/Tax-Club-Investigation-commitment-to-100-client-satisfaction-The-Tax-Club-is-a-member-153909. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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