Salt River Solar and Wind Horrible Service since Day 1 Internet, Internet

I have a current problem with this co. & my report is just showing up today on ripoff report.

My suggestion is never to file an actual complaint against this co. or any co. (NEVER) on the az bbb website instead post negative customer reviews on the bbb.  Because once you do this you lose your right to file customer reviews which is stated on the bbb website. But if you are posting a new review you should probaly be able to post it on the bbb website.

I would also suggest posting on the bbb site on the customer review that you intend to file with the az attorney general's office & the registar of contractors.  I believe  this should put some motivation for the co. to deal in good faith.

 The co. hates this because every potential customer will read this & you can keep on posting all the reviews you want til i think it is stated on the az bbb for 3 yrs. for one incident  The co. told me to file a complaint with az bbb  because  they know then  the complaint would be private.

 I told them I would file a complaint against if warranted with the az attorney general's office. Well it became warranted because Mike Fricker posted on the az bbb website that he would not work on my 30 yr. solar lease agreement as of 2/22/12.

I actually cannot believe that Mike Fricker actually had the audacity to post that on the az bbb website in a response to my ongoing negative customer reviews. I replied back that I cannot believe that the bbb will allow the co. to keep it's A rating will his intent to default on the contract. I think the co. will regret that big time & all the other things I will do because I refuse to be bullied into submission.

2) File any valid consumer complaints with the az attorney general's office. It is very effective & it costs nothing.  It also only takes a couple of mins. to file online. Also if you continue  to have other things that are a valid complaint keep filing complaints with the ag's office. They work  very hard so consumers are not scammed by co's.

3.) File with az registar of contractors which I intend on doing if it is necessary & will do all the above for 20 yr. on my solar lease contract that Mike Fricker is trying to breach by his intent to write up papers for me to sign & he wants me to send back the papers & then he would give me my money back. He will find out I will NEVER  give up to & including the entire 20 yr. solar lease agreement lease I contracted with the co. with.

I think because I am a woman he  probaly thinks he can bully me into submission but that will never happen & that I guarantee because this co. needs to be accountable for it's actions & not to offer or enter into contracts they think they do not have to fullfill just because they don't want to. 

Go to Dave Cherry or another one of those "TV News On Your Side" consumer advocacy groups and report your problems to them.  Often the spectacle of a public shaming is enough to drive these companies into action, like cockroaches they thrive in the shadows, expose them for all the world to see and they're forced into action.   Dave Cherry is definitely the guy I would try to connect with, he's dealt with scam-ish solar companies in the news previously.  

BBB is still showing them with an A+ rating even though the timeframe for the business to respond to my last complaint expired almost a month ago; thanks for the suggestions; I did file a complaint with ROC last week and got the response from them yesterday; Salt River has 10 days to respond; it's my understanding there is some recourse under the company's bond with ROC depending on how it works out;  lawsuit would be next step; just trying to explore my alternatives one-at-a-time and as inexpensively as possible; if anyone knows a really mean attorney, let me know;

Their manufacturer has already beaten you to the punch and is currently suing them for about $4 million.     Google "Salt River Sunpower" and you'll see.  The court documents make for very fascinating reading on the type of nonsense this company is accused of pulling.

You have at least two inexpensive legal remedies.

First, you can file a complaint with the Arizona Registrar of Contractors.  There is no cost to you.  The company is required to have a contractor's license and they had to post a bond, so if the ROC orders restitution there is money to cover it.

Second, you can file a civil suit in justice court.  The costs are minimal and you should be able to get a judgment against the contractor.  You can file a civil suit regardless of what action the ROC takes.

A more expensive but more satisfying remedy is to seek a court order requiring the contractor to perform.  This requires going to Superior Court and you will do best if you have an attorney.  Because this is a contract dispute, all of your expenses will be paid by the losing party (the contractor).  Not only will you end up with the system you contracted for but the contractor faces the possibility of jail time if he fails to perform as ordered.  Kind of fun to watch them squirm when the judge reams them a new one.