• Report: #477503

Complaint Review: Samsung Electronics Canada

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  • Submitted: Fri, August 07, 2009
  • Updated: Sat, August 08, 2009

  • Reported By:Mount Albert Ontario
Samsung Electronics Canada
55 Standish Court Mississauga, Ontario Canada

Samsung Electronics Canada Mobile Phone A-580 Planned Obsolescence Mississauga Ontario

*Consumer Suggestion: You made me laugh

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Samsung identify this three year old phone as obsolete and cannot provide any parts for same specifically the "extended battery cover" this phone is in full operation on the Bell Canada Network and in my opinion should be supported properly by Samsung/ Bell.

Such "planned obsolescence" was not made known to me at the time of purchase and may have impacted my decision to buy from Samsung had this information been made available to me then.

Very disappointed with Samsung for their apparent lack of Customer Support!

Sgt_good
Mount Albert, Ontario
Canada

This report was posted on Ripoff Report on 08/07/2009 03:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Samsung-Electronics-Canada/Mississauga-Ontario-L5R-4B2/Samsung-Electronics-Canada-Mobile-Phone-A-580-Planned-Obsolescence-Mississauga-Ontario-477503. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

You made me laugh

AUTHOR: Hugh Jass - (U.S.A.)

3 years is a LONG time in the electronics biz. If you want another model so bad try Ebay. You DO know your carrier will give you a new one free with a new contract?
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