• Report: #1009832

Complaint Review: Score Sense

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  • Submitted: Wed, February 06, 2013
  • Updated: Thu, February 07, 2013

  • Reported By: Cammie — Rule Texas United States of America
Score Sense
Internet United States of America

Score Sense is a scam...email stated $1.00 for credit report then took $29.95 out of my bank account without my permission, Internet

*Author of original report: I did contact your office!!! Spoke to Peter.

*UPDATE Employee: ScoreSense

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I received an email from Score Sense....stating a special...of $1.00 for a credit report.  I was curious so I suckered into it....I did receive a credit report...that I could not understand it was not at all correct. So...I just lost a $1.00....anyway.... received  a note from my bank that my account was overdrawn...I always no exactly how much money that is in my account....Score Sense charged my account $29.95..without my permission.  I have gone back and forth on emails to them...to find out the place I was emailing and then called they had no knowledge of the company ScoreSense.  

I finally looked up their number on google.....I called and spoke to a person that was rude and matter of fact. He ask me if I read all the fine print...which I did not. It did stated in small letters if I did not call and cancel with in 7 days..I became a member. They would not refund my money....but I could cancel...it is crazy. I have never done anything like that before on any emails I receive....well I learned an expensive lesson. When I found their number on google I also found hundreds of complaints....with my same complaint.  So made me feel good I was not the only one that fell into that scam.  I will defiantly do more research before I ever give my card info to. Please be careful!!!!! 

This report was posted on Ripoff Report on 02/06/2013 11:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Score-Sense/internet/Score-Sense-is-a-scamemail-stated-100-for-credit-report-then-took-2995-out-of-my-ba-1009832. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

I did contact your office!!! Spoke to Peter.

AUTHOR: Cammie - (United States of America)

I called your company and spoke to Peter. What I got out of him was..."Sorry...if you did not read fine print stating that...... if I did not cancel my membership (which I was lead to believe it was a one time charge of $1.00...) after seven days that your company would charge a membership fee.  I do not remember reading that....anyway...he did cancel my  "Membership" which I did not agree to.  So....he said he would not refund my money!!!! $29.95!!!!...that caused me an over draft  charges.  So please do reply to me in a post on this site...to make your company act like they care.  Please everyone be careful of this scam and others!!!!!! I will never even look at another email form any business...I will delete as soon as I receive it in my box!!!!!!!  Your companies dishonesty has taught me!!!!!
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#2 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - (USA)

Hi Cammie,

If you would like to speak with someone directly, please contact our Customer Care team at 855-540-3895 to address your concerns.  Our agents are available during the following hours:

Monday through Friday, 8AM to 8PM CST
Saturday, 8AM to 5PM CST
Sunday, 12PM to 6PM CST

We look forward to assisting you.

Thank you,
ScoreSense
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