- Report: #421025
Report - Rebuttal - Arbitrate
Complaint Review: Sentria Company - Kirby Vacuums
Sentria Company - Kirby VacuumsSt. Cloud, Minnesota U.S.A.
Sentria Company - Kirby Vacuums Deceptive ways to get into your home -BE AWARE St. Cloud Minnesota
*Consumer Comment: BAD BUSINESS DONT BUY
*Consumer Comment: they are all liars
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I was excited, thinking that this company was going to clean one room for free. I figured the sales pitch was that they would do an additional room for a "reduced price." Boy was I wrong. What showed up at my door was nothing more that a door-to-door kirby vacuum salesman. He only cleaned a 3' by 3' area in my living room and never bothered to move any furniture to clean around it. Not to mention him having to 'call his boss' using my home phone and telling the person on the phone that he was just starting the shampoo process, when he was actually already done. Why did he use my phone?? I don't know, he had a cell phone on him. I will say the vacuum did work great, but the price tag was UNREAL!!!! $2500 for a vacuum, I don't think so. I need a new car, not a vacuum. And the shampoo portion of the vacuum didn't work any better than my steam vac.
I asked the sales person how many he sells in two weeks. He said that he only sells 1 for every 10 or so people he sees. That's a heck of a mark-up on the vacuum then if you can keep a job only selling one vacuum every two weeks. He also lied to us telling us this was a 'once in a lifetime' opportunity. Has he ever heard of the internet??? I got on-line and found more kirby's for sale than I know what to do with. And none of them have a $2000 price tag. On top of that there was a website (www.sentria.com)printed on the side of the box, which is not an actual website for this company. LIARS!!!
Be advised that this vacuum is NOT worth $2000+ dollars and they enter your home under false pretenses. Do not go with the financing plan either, the interest rate is 20% or more. In this day and age, people are having a hard time paying for basic necessities -who the heck has $2000+ for a vacuum when people are starving. I was disgusted with the selling tactics, but I admit -if I find a kirby on a garage sale for $20, I will buy it.
Stand up for yourself when people are selling you something. Giving in only hurts yourself and I'm happy I told the salesman to pack up his over-priced sucking machine and hit the road.
This report was posted on Ripoff Report on 02/06/2009 11:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sentria-Company-Kirby-Vacuums/St-Cloud-Minnesota/Sentria-Company-Kirby-Vacuums-Deceptive-ways-to-get-into-your-home-BE-AWARE-St-Cloud-M-421025. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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