• Report: #741204

Complaint Review: Skype.com

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  • Submitted: Wed, June 15, 2011
  • Updated: Wed, June 15, 2011

  • Reported By: Bobby THompson — Jacksonville Florida United States of America
Skype.com
Internet United States of America

Skype.com Skype Skype kept billing my account after I turned off the monthly renewal again and again, Internet

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I tried Skype's $2.99 server several month's ago. After I wasn't happy with the service I turned it off from the admin panel. I followed the steps to disable the billing/renewal in their FAQ on the site. I was billed the following month. I scoured their website for a phone number for customer support or even an e-mail address. There was NOTHING. I disabled my Skype account. I was billed again the following month. I am now disputing with PayPal. DO NOT DEAL WITH SKYPE. You can't communicate with anyone at Skype. When you have a problem, nobody exists to complain to.

This report was posted on Ripoff Report on 06/15/2011 03:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Skypecom/internet/Skypecom-Skype-Skype-kept-billing-my-account-after-I-turned-off-the-monthly-renewal-again-741204. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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