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  • Report: #323823

Complaint Review: Southern California Edison

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  • Submitted: Fri, April 04, 2008
  • Updated: Fri, April 04, 2008

  • Reported By:Newport Coast California
Southern California Edison
They Don't Give This Anywhere, California U.S.A.

Southern California Edison Don't work weekends even for emergency turn on They Don't Give This Anywhere California

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I contacted SCE on Monday to set up service on Tuesday. They did not set up until Wed. Then set it up at the wrong address. I called today Friday at 1:30p to see why my electric was off. They could not tell me and mentioned someone would be out, they did not show or call. I called again at 5:30p today Friday, they still could not tell me why my electric was out. A neighbor saw my meter was red tagged. SCE Manager gave me the run around for an hour, her name was Erica 1471. Erica then told me I could not get electricity until SOMETIME on Monday AND I WOULD BE WITHOUT ELECTRICITY FOR 3+ DAYS, she did not know when. She stated even though a baby needs a hot bottle I could not have electricity until Monday, even though medication is required to be refrigerated I could not get my electric turned on until Monday, even though kids are in the apt I could not get electricity until SOMETIME Monday, even though the apt is all electric and we would be with out I could not get electricity until sometime on Monday. HOWEVER, GUESS WHAT; TIME WARNER IS COMING OUT TOMORROW (ON SATURDAY) TO CONNECT THE CABLE !!!! The Management at SCE was so extremely rude and cold hearted I was shocked. My last residence billing was always paid months in advance. I guess, AGAIN, another billion dollar company that does not have to take care of customer, they get paid anyway. Really cold hearted, mean Managers. I'm sure they've been there for a while and assume their jobs are secure no matter what.

George
Newport Coast, California
U.S.A.

This report was posted on Ripoff Report on 04/04/2008 08:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Southern-California-Edison/They-Dont-Give-This-Anywhere-California-92663/Southern-California-Edison-Dont-work-weekends-even-for-emergency-turn-on-They-Dont-Give-323823. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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