- Report: #622794
Complaint Review: Spirit Air
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| Spirit Air
Internet United States of America |
|
Spirit Air Spirit Airlines Charged my credit card without permission or notification Internet
*Consumer Suggestion: That Clarifies Things
*Author of original report: Response to rebuttal
*Consumer Suggestion: Inadequate ROR
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This report was posted on Ripoff Report on 07/13/2010 02:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Spirit-Air/internet/Spirit-Air-Spirit-Airlines-Charged-my-credit-card-without-permission-or-notification-Inte-622794. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Suggestion
That Clarifies Things
AUTHOR: Karl - (U.S.A.)
SUBMITTED: Tuesday, September 28, 2010
POSTED: Tuesday, September 28, 2010#2 Author of original report
Response to rebuttal
AUTHOR: JCvP - (United States of America)
SUBMITTED: Tuesday, August 03, 2010
POSTED: Tuesday, August 03, 2010A. To pay for the renewal of a year's membership in this airline discount club run by Spirit Airlines. They provided no advance notice, no way to cancel the charge, and when I immediately cancelled the membership they dropped me immediately from the discount program and refused to refund any part of the charge.
Q. Did you buy a ticket somewhere?
A. No.
Q. What is your complaint?
A. I should have been notified in advance of the charge and given a chance to decide whether to renew or not. Once I cancelled the membership, within a few days of the renewal, I should have received a refund.
Q. What does the $39.95 have to do with the $9 Club whatever that is?
A. The Spirit Airlines $9 Club supposedly offers discounts, though highly restricted and essentially useless. The cost for a one-year membership is $39.95.
Q. Given the intemperate tone, was this rebuttal filed by someone with a business relationship to Spirit Airlines?
A. Could be.
#3 Consumer Suggestion
Inadequate ROR
AUTHOR: Karl - (U.S.A.)
SUBMITTED: Monday, August 02, 2010
POSTED: Monday, August 02, 2010Why was your credit card charged? Did you buy a ticket somewhere? What is your complaint? This is a totally inadequate report that tells the reader nothing. What does the $39.95 have to do with the $9 Club whatever that is? You might try redoing this complaint so that it makes sense.
