- Report: #1143121
Report - Rebuttal - Arbitrate
Complaint Review: Stanton Optical
Stanton Optical1132 Galleria Blvd #160, Roseville, California USA
Stanton Optical Major Ripoff Stanton Optical, Roseville California
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It's got to be well over a year since I got ripped off by Stanton Optical and today out of the blue I got a call from them wanting to make things right. After ripping me off for $600 plus dollars for two crappy ill fiting class they wanted me to come back in and buy more glasses from them and I would get a $100 credit.WOW!!! They must have thought I just fell off the turnip truck.
First I spoke to a man that wouldn't give me his name and then to a very loud mouth asian lady who talked the talk so fast (trying to confuse me) that I finally hung up on here. They were supposedly from Corporate Headquarters and she was his manager..
I almost dropped the phone and I told them I would never enter that ripoff store again after they sold me two pairs of inferior glasses. One pair was supposed to be for computer use but it didn't help and I used them a few time and as I was putting them on one day both handles broke and I don't have a fat head. They never made any kind of ajustment to them at all.
The main pair which were progressive lenses and transitions just didn't fit me at all. They were very painful to wear and made the back of my ears sore. They said to wear them for a week and come back and I could pick out a new pair. I live over 30 miles from the store and was very ill at the time but I did go back and them gave me the run around as in "who told you that" and had me come back in another week. This we a total of 3 times and finally I just gave up I was so ill. And it took a long time for my ears to heal.
They told me they were contacting customes who had a bad experience and wanted to make it right. I told them the only way they could make it right with me was to refund the money. I live on a fix income and cold use it.
Also the store was filthy dirty and there were huge brown marks on the ceiling where from leaks. Disgusting.
If anybody gets a call from them just hang up and file a report.
This report was posted on Ripoff Report on 04/30/2014 10:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stanton-Optical/Roseville-California-95678/Stanton-Optical-Major-Ripoff-Stanton-Optical-Roseville-California-1143121. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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