Complaint Review: Stanton optical - Lubbock Texas
- Stanton optical Lubbock, Texas United States
- Phone: 8062241388
- Web:
- Category: Glasses
Stanton optical N/A That ran my credit card without my permission. And I notified the manager he said they can't do anything about it. Lubbock Texas
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The lady helping me told me the price of my glasses was going to be $230, which is like 5 times what they advertise. But I said ok cause I was excited to get my new glasses. 5 minutes later she told me it was going to be $366.00. and I questioned her and said,"you just told me 5 minutes ago it was going to be $230?. She said let me go talk to my manager. She went to talk to get manage and when she came back she said,"I ran your card for $230.00 and you have enough. I said," I didn't give you permission to run my card.
I went and questioned the manager and he said they can't give me my money back cause they were already putting my glasses together. I felt I had no choice but to accept what they did to me. I called corporate that day and they said they were going to give me my money back. But the next day they called me and said they can't give me my money back. They said I left with the glasses (which I returned the next day cause they weren't correct), that the purchase is final. I feel they cheated me, and corporate goes along with them cheating and stealing from people. They have me$100 credit but that's Monopoly money to me because I'm never going to go back to that place. Thank you, any response will be welcomed.
This report was posted on Ripoff Report on 07/30/2018 02:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/stanton-optical/lubbock-texas-79414/stanton-optical-na-that-ran-my-credit-card-without-my-permission-and-i-notified-the-man-1454022. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Question
AUTHOR: Robert - (United States)
SUBMITTED: Monday, July 30, 2018
If you didn't give them permission to run your credit card, how exactly did they even get your card?
Do you have a habbit of handing over your credit cards and telling a person not to run it?
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