• Report: #851303

Complaint Review: Start Fresh Credit Solutions

  • Submitted: Fri, March 09, 2012
  • Updated: Sun, September 16, 2012

  • Reported By: Cori — Haverhill Massachusetts U.S.A.
Start Fresh Credit Solutions
6069 S Fort Apache Rd Suite 100 Las Vegas, Nevada United States of America

Start Fresh Credit Solutions www.startfreshcreditnow.com James Jones of Start Fresh Credit has not supplied services or Refund he promised! Las Vegas, Nevada

*REBUTTAL Individual responds: Thousands were not paid to our Company We only charge one Nominal fee

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I paid thousands of dollars for James Jones at Start Fresh Credit Solutions to develop business credit for 2 companies months ago.  I have not gotten any credit or loans, just a bunch of stalls  "extend and pretend".  I was promised a refund over a month ago and have not gotten any refund.  He was always late with calls, and refused to be held accountable for anything.   I have been told by other company owners that the same thing has happened to them.  This was a referral from Penny Consulting.  I would not do business with any of these people.  It is a waste of time and money.

This report was posted on Ripoff Report on 03/09/2012 01:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Start-Fresh-Credit-Solutions/Las-Vegas-Nevada-89148/Start-Fresh-Credit-Solutions-wwwstartfreshcreditnowcom-James-Jones-of-Start-Fresh-Credit-851303. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Individual responds

Thousands were not paid to our Company We only charge one Nominal fee

AUTHOR: James Jones - (United States of America)

Ms. Evrard was referred by Tery Penny of Penny Consulting.  We have always stayed in contact with Ms. Evrard throughout our process.  We have offered a partial refund based on the work we have completed.  Though we are empathetic and understanding of Ms. Evrard's needs, we must  refer back to policy.  Our contract clearly states that Ms. Evrard must be forth coming and up to date with the Secretary of State where here company is filed and refunds are only offered for a period of 120 days.  We were contracted to assist Ms. Evrard in building business credit for Ascend Enterprises Inc.  An Arizona State Corporation.  Several months into our work we discovered that Ms. Evrard and Mrs. Penny had NOT been forth coming with us about Ms. Evrard's company.  Without our knowledge, Ascend Enterprises Inc  had been purchased by Ms. Evrard and Ms. Terry Penny off of the Arizona Secretary of States website.  Mrs. Terry Penny of Penny consulting found the dissolved corporation on the Arizona Secretary of State, reinstated it and then charged Ms. Evrard for the corporation for the purpose of building history and securing lines of credit.   Ms. Evrard had always maintained that she was the sole original owner of said corporation. This is not the case.  Ms. Evrard is unable to produce tax returns, P&Ls or balance sheets for this corporation.  All of which the banks need in order to prove she is a true operating business. This portion of the process was discussed with Ms. Evrard in the beginning and we were assured that she could produce any documentation needed to assist in her loan process.   The process failed due to the fact that Ms. Evrard was  unable to show that she has transacted any business over the past 3 years or that she has been the sole owner of Ascend Enterprises Inc since its inception.  We have time and time again tried to come to an understanding with Ms. Evrard but she refuses to help us all come to a middle ground. We are willing to refund her a portion of the monies spent with our company for services we could no longer perform due to the issues surrounding her company. We sincerely apologize for any inconvenience this has caused her. However this is something that could have been avoided had she been forth coming about her company and her interactions with Mrs. Terry Penny of Penny Consulting.

Thank You,

James Jones

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