• Report: #309919

Complaint Review: Sterling Kohler Whirlpool Tub

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  • Submitted: Mon, February 18, 2008
  • Updated: Wed, February 20, 2008

  • Reported By:Mechanicsville Maryland
Sterling Kohler Whirlpool Tub
http://www.sterlingplumbing.com/ , Wisconsin U.S.A.

Sterling Whirlpool TubSterling Kohler Whirlpool Tub My brand new tub cracked in the front inside corner Wisconsin

*Author of original report: UPDATE

*Consumer Comment: What is the material of that tub - fiberglass & gelcoat?

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I bought a new Sterling Whirlpool tub. When we opened the box we saw a crack in the front inside corner so we returned it for another one. The second tub was approximately 95% installed when it cracked. I was installing the faucet and noticed a crack in the same area as the tub I returned. These tubs are obviously poor quality manufactured. There was nothing done unusual to make it crack. At this point I don't know what to do. The thought of uninstalling the tub and surround walls is mind numbing. From what I read from another report here the company will not support the product either.

http://www.sterlingplumbing.com/

Sam
Mechanicsville, Maryland
U.S.A.

This report was posted on Ripoff Report on 02/18/2008 04:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sterling-Kohler-Whirlpool-Tub/Wisconsin/Sterling-Whirlpool-TubSterling-Kohler-Whirlpool-Tub-My-brand-new-tub-cracked-in-the-front-309919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

UPDATE

AUTHOR: Sam - (U.S.A.)

The tub is made of Vikrell whatever that is.
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#2 Consumer Comment

What is the material of that tub - fiberglass & gelcoat?

AUTHOR: Thomas - (U.S.A.)

If so, you can repair it, if you want to, but I would be tempted to return it & start over with a different tub.

Fiberglass boats need repairs from time to time- especially when they hit something. There are fiberglass AND gelcoat repair kits for boats. Gelcoat repair kits come with color additive packages for the gelcoat. Check under Marine Supplies, fiberglass repair, and Marine Supplies, gelcoat repair. The West System offers some excellent how-to-do-it repair books.

There are many people who fancy themselves competent to design & engineer with composites.... but they aren't.

If you are discussing a cast iron tub- well, too bad!
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