- Report: #437420
Report - Rebuttal - Arbitrate
Complaint Review: Stonebridge - LeisurePlus - Savings2Go
Stonebridge - LeisurePlus - Savings2Go2700 West Plano Parkway Plano, Texas U.S.A.
Stonebridge - LeisurePlus - Savings2Go Unauthorized charges to my credit card Plano Texas
*UPDATE Employee: Consumer Affairs Manager
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I asked where they had gotten my personal information and they said I had made an internet purchase for a household item on Feb. 7th through TV Web. That is not true. I checked my credit card statement and I had not made an internet purchase even near that date.
I tried talking to different people there, even a supervisor. Most all have a heavy Spanish accent and are hard to understand.
Even though I was told that they would credit my credit card for the two memberships, I still called my credit card company and they said I would not be responsible for the two charges. They immediately canceled my card and are issuing new cards with new numbers for the same account. My advice is to anyone making online purchases to use something called a virtual account. Each time you make a purchase, the credit card company gives you a different number that they know goes with your account but it can be used only once and not passed on to another party.
This report was posted on Ripoff Report on 03/25/2009 07:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Stonebridge-LeisurePlus-Savings2Go/Plano-Texas-75075/Stonebridge-LeisurePlus-Savings2Go-Unauthorized-charges-to-my-credit-card-Plano-Texas-437420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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