- Report: #1103004
Report - Rebuttal - Arbitrate
Complaint Review: Sunlakes Apartments
Sunlakes Apartments800 Joe Yenni Blvd Kenner, Louisiana USA
Sunlakes Apartments Tonti Management ripoff deceptive Kenner Louisiana
*Author of original report: Administrative Services Manager Jennifer Gauthier Incompetent, Delusional, and Greedy
*Author of original report: False claims of damages
*Author of original report: Sunlake Find Probems That Don't Exist
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I moved in to Sunlakes Apartments on Saturday, July 7, 2013. I noticed it was warm in the apartment so I turned on the AC. The lady that showed me in stated that it might take a bit for the air to start circulating. By noon (almost two hours after turning on the AC) it was still warm. I hurried to get ready for work and when I got home that night the apartment was still warm. It was clear to me I had been moved in to an apartment with a non-functioning AC. Unfortunately I couldn't call anyone because maintenance left at 4PM on Saturday. They would not be available until Monday.
On Monday I called to let them know that my AC was not working. When I got home that evening from work the apartment was cool. Everything was fine until six days later (Saturday) the AC stopped working again. Just as before I had to sweat until Monday. Once again I called to let them know that the AC was not working. So far, the AC has been working fine, however, I should have not been moved in to an apartment with a non-functioning AC.
I recently lost my job and let them know that I would be leaving by the end of December 2013. I gave them a check for the month of December and told them that December was the last month on the lease and that fulfills my six-month lease agreement. I was told that my lease was not up until January 31, 2014. I asked how this was possible. I had paid for six months worth of apartment rent. They stated something about the first month was prorated and didn't count towards the six months. Seriously?! I moved in on July 7. It's not like I moved in at the end of the month. So that they can get MORE money out of tenants they don't count a month where I'm charged over 75% of the rent for the month and to compensate they charge an additional month? What a ripoff!
I was then told that it's good I came in early because if you fail to give a 30-day notice then you're charged a "notice fee" which is equal to a month worth of rent. It seems to me that Tonti Management is willing to do just about anything to screw their tenants over.. In particular, charging fees with each fee equal to a month worth of rent.
The representative talked to the bookkeeping of Sunlakes and advised me to just try to pay the last month. I have written a letter to Robert Tonti, Registered Agent for Tonti Management. I noticed on the corporate filings with the Louisiana Secretary of State, Tonti Management is an inactive corporation. It says Voluntary Action with the last report filed on October 3, 1997. For Business it says "You Lose, Inc." I looked the record up and it's the same information as for Tonti Management. This corporation's status is inactive as well with the same Inactivity Reason as Voluntary Action. i find a company name of "You Lose" be be an indication of how they treat their tenants.
My advice is to stay clear of Sunlakes and any apartment complex owned by Tonti Management.
This report was posted on Ripoff Report on 11/29/2013 11:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sunlakes-Apartments/Kenner-Louisiana-70065/Sunlakes-Apartments-Tonti-Management-ripoff-deceptive-Kenner-Louisiana-1103004. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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