- Report: #85634
Report - Rebuttal - Arbitrate
Complaint Review: Superior Benefits
Superior Benefits100A Walnut D15 Champlain, New York U.S.A.
Superior Benefits ripoff they did not refund my money and their phone is disconnected Champlain New York *UPDATE .. World Benefits contacts Rip-off Report. REFUNDS will be given to unsatisfied customers *EDitor's UPDATE 2-20-04!
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EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.
Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605
Please be patient, we can only tell you what they are telling us.
CLICK HERE to see how World Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.
This report was posted on Ripoff Report on 03/27/2004 02:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Superior-Benefits/Champlain-New-York-12919/Superior-Benefits-ripoff-they-did-not-refund-my-money-and-their-phone-is-disconnected-Cham-85634. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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