- Report: #1069681
Report - Rebuttal - Arbitrate
Complaint Review: SupportSpace
SupportSpace395 Oyster Point Boulevard, Suite 300 South San Francisco, California USA
SupportSpace Monika Aufdermauer,Tomer Magid,Sarit Saraga Schwartz SupportSpace Inc. deceptive business practices, refusal to pay for work performed, San Francisco California South San Francisco California
*Author of original report: Correct
*UPDATE EX-employee responds: This isn't as it seems..
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- I have been a SupportSpace Inc. "expert" for about three months now. For the first month it was smooth sailing. I would take Remote Support calls for SupportSpace who is contracted by GEEK SQUAD and perform various services for Geek Squad customers.
What followed was even more shocking. The company’s refusal to pay for completed sessions. Even though the cased were properly resolved and the customer very happy, SupportSpace denied paying me over $500 because they felt I had placed these jobs in the "incorrect service category".
I worked for them for the last two months and everything seemed ok until Jul15th 2013 when I arrived to "work" only to find the doors locked.
I then found out over 200 of use were in the same boat. Many like myself are owed thousands of dollars SupportSpace management refuses to talk or respond.
I pride myself on being an honest man with integrity and to be denied payment for work that took me hours to perform and making the customer happy is reprehensible to me. I have never seen business practices like these before from a company. Changing the rules at the last minute, not paying contractors, not replying to contractors, and treating contractors with hostility and rudeness beyond anything I have ever seen.
I have now seen many other “experts” filing complaints on complaint boards for non-payment and so I know I am not alone. It is my hope that perhaps and attorney would like to take up this case to help literally hundreds of people recover the monies that were withheld from them.
I hope someone can please help us…
This report was posted on Ripoff Report on 07/24/2013 10:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/SupportSpace/South-San-Francisco-California-94080/SupportSpace-Monika-AufdermauerTomer-MagidSarit-Saraga-Schwartz-SupportSpace-Inc-decep-1069681. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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