- Report: #449549
Report - Rebuttal - Arbitrate
Complaint Review: Taylor Bedding Company
Taylor Bedding CompanyP.O. Box 1169 Taylor, Texas United States of America
Taylor Bedding Company Taylor Bedding does not honor warranty Taylor Texas
*REBUTTAL Owner of company: Bart Austin
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I contacted Taylor Bedding about this. I have been battling with them for over a year. I have filed complaints with the BBB as well. They are constantly giving me the run around and making it very difficult. They claim I need to bring the mattress to their HQ to have it repaired. This is the most absurd things I have ever heard. The cost of transporting the mattress and then picking it up would be worth more than a new mattress. They have no intention of ever honoring their warranties.
I have seen many other complaints on the Internet regarding Taylor bedding. Apparently this is their technique for avoiding honoring their warranties. In addition when I spoke to the President of the company he swore at me. He obviously was very frustrated that I was pursuing the warranty and not just giving up like most people. He said what the f*** is your problem.
I suggest all people to avoid buying any mattress from Taylor bedding. Make sure you know who the manufacture is before you purchase a mattress.
Bart austin, Texas
This report was posted on Ripoff Report on 05/07/2009 09:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Taylor-Bedding-Company/Taylor-Texas-76574/Taylor-Bedding-Company-Taylor-Bedding-does-not-honor-warranty-Taylor-Texas-449549. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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