• Report: #273581

Complaint Review: The Closet Factory Corporation - Save Bucks - Stephen Newman

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  • Submitted: Mon, September 10, 2007
  • Updated: Fri, November 04, 2011

  • Reported By:Deerfield Beach Florida
The Closet Factory Corporation - Save Bucks - Stephen Newman
1650 South Powerline Rd Suite E Deerfield Beach, Florida U.S.A.

The Closet Factory Corporation - Save Bucks - Owner: Stephen Newman WORST Customer Service Ever -They Don't Stand Behind Their Products Deerfield Beach Florida

*Consumer Comment: Rating change requested

*REBUTTAL Owner of company: Rebuttal to incorrect posting

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This company came out to install closets in my home. They did a shoddy job of manufacturing the product and installing it. When I presented my concerns to the office manager she told me there was nothing she could do. They refused to even send someone out to inspect the job. Her reasoning was that "her installers don't get paid to come out and look at a job." Can you believe that! Stay away from this company. There are much better choices out there.

Anonymous
Deerfield Beach, Florida
U.S.A.

This report was posted on Ripoff Report on 09/10/2007 07:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Closet-Factory-Corporation-Save-Bucks-Stephen-Newman/Deerfield-Beach-Florida-33443/The-Closet-Factory-Corporation-Save-Bucks-Owner-Stephen-Newman-WORST-Customer-Service-273581. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Rating change requested

AUTHOR: kivana77 - (United States of America)

The owner needs to do a reality check regarding the employees ha has working for him. And, you know what they say, management is top down, so it must be a reflection of the management.

You say the company is A+ rated with the better business bureau? We shall see if that rating stays as you say it is....I am filing a complaint with them. And I hope the person who posted this on the Ripoff Report initially does the same!

And, yeah, the reason why you are rated A+ is for lack of people complaining against you, not because your customers are happy with the product and service you and your team provide. That too shall change unless you change your business practices.
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#2 REBUTTAL Owner of company

Rebuttal to incorrect posting

AUTHOR: Save Bucks, Inc. - (United States of America)

This is definately an incorrect posting.  We give a lifetime warranty on parts and materials and stand behind each and every product. It is our opinion that you are writing this about another company as we service all of our clients to their 100% satisfaction.

We install over 1000 jobs per year and have an A+ rating with Better Business Bureau. 

We are members of Contractors you can trust, NAHB, BBB, ASID. 
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