• Report: #839274

Complaint Review: The Residential Group

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  • Submitted: Tue, February 14, 2012
  • Updated: Tue, February 14, 2012

  • Reported By: kristieq2 — Niceville Florida United States of America
The Residential Group
103 ROXIE AVE FAYETTEVILLE, North Carolina United States of America

The Residential Group TRG, AAA The Residential Group SCAMS MILITARY, STEALS SECURITY DEPOSIT, FAYETTEVILLE, North Carolina

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We lived in the residence managed and owned by THE RESIDENTIAL GROUP FAYETTEVILLE  for a year and a half. As we moved out FEBRUARY 1st, we were inspected and told only to wipe out the refrigerator. We received a letter in the mail stating that we would be receiving a meager $170 out of our $1000 deposit.

Charges as follows:
Carpet cleaning $130
Return inspection trip $50
Cleaning $120
Yard work  $400
exterminating for pet $130

All of the charges fall under landlord responsibility. According to the North Carolina Security Deposit Act landlords are not to use any of the security deposit for anything under the likes of wear and tear.

They are in direct violation with the act and now are giving us the run-around. Since Fayetteville is predominantly military, I can GUARANTEE these people have been scamming other service members and their families, like mine, for thousands of dollars.

It is the landlords responsibility to clean for the next tenant, not the responsibility for the people moving out to pay for.

Also, our house was robbed during the time we lived there and we asked if we would be reimbursed for an upgraded motion sensor we would have installed. The landlord agreed, wanting us to "feel as safe as possible". He has verbally agreed twice to repay us the $250 dollars for the alarm, not stating that having the alarm installed was under our own discretion and money. WHAT!!!!!?????

DO NOT RENT FROM THESE PEOPLE! They will not fix

This report was posted on Ripoff Report on 02/14/2012 09:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Residential-Group/FAYETTEVILLE-North-Carolina-28304/The-Residential-Group-TRG-AAA-The-Residential-Group-SCAMS-MILITARY-STEALS-SECURITY-DEPOS-839274. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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