• Report: #1071513

Complaint Review: Time Warner Cable

  • Submitted: Tue, July 30, 2013
  • Updated: Tue, July 30, 2013

  • Reported By: Rachel — Chatsworth California
Time Warner Cable
20470 Payeras St. Chatsworth, California USA

Time Warner Cable Charged me for phone service, when i never received the equipment or service. $1,160.00 was stolen from TWC Chatsworth California

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Time Warner has stolen $1,160.00 for the past 29 months.

I originally ordered Internet & telephone, but when the tech came to install the services, it seemed like he didn't want to change all the jacks.  I was telling him about AT&T phone service and he stated Time Warner was worse and I shouldn't even get it.

I did not receive equipment, I have been charged from March 31, 2011 for phone service that i NEVER received!! i was told today $40.00 extra a month.

They ONLY offered me $200.00 credit and after waiting on hold for over an hour and speaking to four different people RJ, Brenda, Robert & The fourth didnt state her name but lowered my internet to $59.00 for internet a month not including taxes.  There is a promotinal rate of 34.99 for 15Mbps

I did a test with Directv and my speed was 1.9Mbps...that's how i found out that I was paying way to much, I stated I paid $110.00 and the Directv tech said i should have Business speed for that price.

So, the speed is not up to par, I just tested my intenet speed and it's at 11.20Mbps when i'm supposedly paying for 20Mbps.

I want my money back!!  Or free phone service or internet that equal $1,160.00

Rachel J G

818-xxx-xxxx (((REDACTED)))

This report was posted on Ripoff Report on 07/30/2013 05:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Time-Warner-Cable/Chatsworth-California-91311/Time-Warner-Cable-Charged-me-for-phone-service-when-i-never-received-the-equipment-or-se-1071513. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Time Warner Cable

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?