- Report: #168415
Report - Rebuttal - Arbitrate
Complaint Review: Tokyo Fro's
Tokyo Fro's2224 Fair Oaks Blvd. Sacramento, California U.S.A.
Tokyo Fro's Doesn't Honor Entertainment Book Coupon Even though they are advertising in the Ent Book and they told me after I had ordered Sacramento California
*Consumer Suggestion: Read the fine print
*Consumer Comment: Telling the Truth
On Friday, Dec. 16, I tried to use a coupon at Tokyo Fro's on Fair Oaks Blvd. and the waiter said: "We don't take those on Friday night."
I said: "But your adverstisement says the coupon is good every night."
He countered with: "Actually, we really didn't want to be in the book, but the people at Entertainment Book put us in there anyway."
First of all, that is not true. Companies pay for inclusion in the popular book -- especially those with 2-page glossy photos ads.
The truth is the place is under new management and they inherited the Entertainment Book ad. Instead of honoring what could amount to 200 users in a 12-month period they are turning down their customers.
Not that my business will make or break this company, but I won't return. Too many decent sushi restaurants exist in this town to give my business to someone who won't honor their advertising.
Furthermore, how hard is it to post a large sign in the door that says: Entertainment Book not accepted?
This report was posted on Ripoff Report on 12/18/2005 05:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tokyo-Fros/Sacramento-California-95825/Tokyo-Fros-Doesnt-Honor-Entertainment-Book-Coupon-Even-though-they-are-advertising-in-th-168415. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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