- Report: #465293
Report - Rebuttal - Arbitrate
Complaint Review: Travel Jolly - traveljolly.com - GIOVANNI And Summer Bay
Travel Jolly - traveljolly.com - GIOVANNI And Summer BaySUMMER BAY,25 Town Center Boulevard Orlando, Maitland,, Florida U.S.A.
Travel Jolly - traveljolly.com - GIOVANNI And Summer Bay Traveljolly CSR emails the confirmation letter 'open dated' for a vacation package and SUMMER BAY encashes the amount of 199$ and 29$ and then travelljolly is not reachable. Orlando, Maitland, Florida
*Consumer Comment: Update
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supposed to be attending a tour presentaion at Summer bay resort before using vacation package.
It was an open dated package ,only need to make reservation 7 days in advance prior to the travelling date. I called the Travel jolly customer service 1-888-276-4005 in Jan, Mar, April.May. June -everytime my message went in to Voice recorder. No other numbers on Travel jolly website were reachable.Emails were never responded.
Ultimately i called Summer Bay at 352-242-1100 and they said they do not work with Travel jolly anymore and do not find my reservations in thier system.They asked me to conact Travel Jolly.Later after repeated inquiries they said they said they are able to see my name on thier Mercahnt system but they can not help me an again asked me to conact travel jolly.They said only travel jolly can help me.
Traveljolly website does not provide any contact information like office address etc.It's impossible to reach Travel jolly. SUMMER BAY resort csr did gave me a conact name of one Mr.GIOVANNI , 321-287-3119.But Giovanni picks up the phone and as soon as mention about travel jolly he disconnected the phone.
Travel jolly attracts customers and SUMMER BAY ENCAHSES MONEY and route you back to Travel jolly knowing that it's impossible to get reply from Travel jolly.Summer bay said they are in no way responsible for Travel jooly reservations.They only collect money and there ends thier services!!!
United States Minor Outlying Islands
This report was posted on Ripoff Report on 06/26/2009 01:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Travel-Jolly-traveljollycom-GIOVANNI-And-Summer-Bay/Orlando-Maitland-Florida/Travel-Jolly-traveljollycom-GIOVANNI-And-Summer-Bay-Traveljolly-CSR-emails-the-confir-465293. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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