ED Magedson – Founder
UOL Mysite.comwww.mysite.com Internet United States of America
I recieved an email saying they are confirming the charge on my credit card for $19.95. They list a number with limited hours to call: basically my working times!
I got on the website and tried to go through their cancel process and was put in a loop that said I couldn't cancel because my domain name wasn't my primary, so I tried to go the the registory.com address they provided and got a run around there!
I tried to go in and cancel my credit card information and it would not allow that. I could not get out of that area unless I marked agreed with their terms. So I just backed out. I do not like them storing my credit card information!
I emailed their info address and told them I would be reporting them to this site. I will also be going to my bank and reporting it as a fraudulant charge.
I was not given any option to cancel in the email they sent.
I spent a couple of hours trying to cancel on their website. I tried to call their 800 number, but they were closed. They are on Eastern Time, I am on Pacific time.
It is totally wrong for a company like this to automatically charge my credit card without specific concent on a transaction.
This report was posted on Ripoff Report on 10/01/2009 09:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/UOL-Mysitecom/internet/UOL-Mysitecom-mysitecom-Unauthorized-charge-on-my-credit-card-Run-around-and-loops-on-502980. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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