- Report: #380232
Report - Rebuttal - Arbitrate
Complaint Review: US FEDELIS - Royal Administration Services
US FEDELIS - Royal Administration Services100 Mall Parkway Wentzville, Montana U.S.A.
US FEDELIS - Royal Administration Services Bumper to Bumper warrenty switched after acceptance to Comprehensive 1 month later paperwork arives nightmare begins Wentzville Montana
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
The rep even stated you will have all parts covered trans, heads, hoses, electrical, etc, etc. I stated what would my deductable would be responce only $100.00 do i have to pay anything else. No just take it in and you pay $100.00 we take care of the rest directly with the dealer.
They even called a dealer and the dealer said he heard of them. I once more asked ok let me get this right i pay $100.00 thats it, you guys pay the rest and i just have to do my normal maintenance everything else is covered on my car with no problems, response was correct.
One month later i get my paper work stating my coverages and Royal Administration Services, Inc. with the number 1-800-871-0467. I called becouse the booklet stated that any repairs had to be pre-aproved or they would not pay. I was told this was correct and if they found that the charges being requested was to much i would have to go else wear or pay the difference. I was also told i was not covered bumper to bumper i had only items 1-10 get this joke my power windows are covered but not the moter.
My electrical is covered but not my cluster panel or temperature gage and it goes on and on. I called back US Fedelis oh they would call me back once they heard the taped conversation. Dig this bss when i got the call back i am so sorry but you were told you were purchasing comprehensive becouse she heard it. I asked her to hear the tape with me on the phone becouse you can clearly hear when i asked if it was bumper to bumper everything but normal maintenance. She refused i explained i was conned the sales rep new i wanted full coverage as i stated and explained in detail yet the rep said yes except for normal maintenance. She still refused to correct what they had done i again said you heard the tape you know he delibertly mislead me responce what are you going to do. Well folks i will tell you what i am going to do 1 report them hear 2 report them to the bbb 3 report them to ftc 4 write to the main corp 5 call the news media 7 hope there is a law suit so i can get help. Know my car has more miles and i am unable to obtain a good warrenty thanks to them. To make matters worse with todays problems who can afford to fork up more than what i have paid them to purchase a new car.
Spring Hill, Florida
This report was posted on Ripoff Report on 10/10/2008 06:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/US-FEDELIS-Royal-Administration-Services/Wentzville-Montana-63385/US-FEDELIS-Royal-Administration-Services-Bumper-to-Bumper-warrenty-switched-after-accept-380232. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.