Complaint Review: US Fidelis - Wentzville Maryland
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- Author Confirmed
- US Fidelis 100 Mall Parkway Drive Wentzville, Maryland U.S.A.
- Phone: 800-649-1865
- Web:
- Category: Auto Warranty
US Fidelis No one knows who to contact to transfer the policy with the car Wentzville Maryland
*UPDATE Employee: USfidelis Response
*UPDATE Employee: USfidelis Response
*UPDATE Employee: USfidelis Response
*UPDATE Employee: USfidelis Response
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Last year I purchased a US Fidelis policy. Needless to say, I was told it would cover all major repairs. I named some things (ie. catalytic converter) and they said absolutely. This month I spent three thousand dollars in repairs and none of it is covered. Nevertheless, I would just as soon sell my car and be done with it. All I tried to get were the papers that they could send out to fill in to transfer a policy as soon as my car sells. I spent four hours, called sales, called customer service, called other phone numbers they gave out, all requiring up to half an hour wait. NO ONE knew how I could get the proper papers for transfer but they did know it cost fifty dollars. There is no email contact for this company.
Miatamama
Charlotte, North Carolina
U.S.A.
This report was posted on Ripoff Report on 07/01/2009 01:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/us-fidelis/wentzville-maryland-63385/us-fidelis-no-one-knows-who-to-contact-to-transfer-the-policy-with-the-car-wentzville-mary-466862. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 UPDATE Employee
USfidelis Response
AUTHOR: Erica@usfidelis - (U.S.A.)
SUBMITTED: Thursday, July 02, 2009
Hi Miatamama,
We are very sorry that you had such a difficult time getting your question answered. Would you mind sending us your full name so that we can get your contact information from our database and contact you to resolve this issue? We are working very hard to make sure that no customer questions go unanswered, and would be happy to put you in touch with someone who could help.
Sincerely,
Erica
USfidelis
#3 UPDATE Employee
USfidelis Response
AUTHOR: Erica@usfidelis - (U.S.A.)
SUBMITTED: Thursday, July 02, 2009
Hi Miatamama,
We are very sorry that you had such a difficult time getting your question answered. Would you mind sending us your full name so that we can get your contact information from our database and contact you to resolve this issue? We are working very hard to make sure that no customer questions go unanswered, and would be happy to put you in touch with someone who could help.
Sincerely,
Erica
USfidelis
#2 UPDATE Employee
USfidelis Response
AUTHOR: Erica@usfidelis - (U.S.A.)
SUBMITTED: Thursday, July 02, 2009
Hi Miatamama,
We are very sorry that you had such a difficult time getting your question answered. Would you mind sending us your full name so that we can get your contact information from our database and contact you to resolve this issue? We are working very hard to make sure that no customer questions go unanswered, and would be happy to put you in touch with someone who could help.
Sincerely,
Erica
USfidelis
#1 UPDATE Employee
USfidelis Response
AUTHOR: Erica@usfidelis - (U.S.A.)
SUBMITTED: Thursday, July 02, 2009
Hi Miatamama,
We are very sorry that you had such a difficult time getting your question answered. Would you mind sending us your full name so that we can get your contact information from our database and contact you to resolve this issue? We are working very hard to make sure that no customer questions go unanswered, and would be happy to put you in touch with someone who could help.
Sincerely,
Erica
USfidelis
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