• Report: #122956

Complaint Review: USA Credit, USA Platinum Card, Commonwealth Marketing Group

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  • Submitted: Wed, December 15, 2004
  • Updated: Fri, March 10, 2006

  • Reported By:Brownsville Pennsylvania
USA Credit, USA Platinum Card, Commonwealth Marketing Group
1 Millenium Drive Uniontown, Pennsylvania U.S.A.

USA Credit, USA Platinum Card, Commonwealth Marketing Group Ripoff did usa credit take your money talk to a former employee and find out how to get refunded Uniontown Pennsylvania

*Consumer Suggestion: CRY WOLF

*Author of original report: a former USA credit employee

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I am a former employee of commonwealth marketing group or usa credit as they tell the customers. A little over a year ago I use to work at CMG and leaving was the best thing that ever happened to me. If you are reading this I suppose you already got ripped off and money debited from your checking or savings account so I'll cut this shorter without going through the whole website and how they got you there. Now most of you didn't accuratley read the website where you applied or you wouldn't be in this mess. Unfortunitly the website is legal and does explain it's a shopping card and the money will be debited the following bussiness day, so the company won't be out of bussiness anytime soon, but I can help you to get your money back.

Now, you have 30 days from the day you applied for the card to get a full refund that they will put back into the account where it was taken from. I wish I still remembered the phone number to call to cancel the card and get your refund but they leave their number next to the debit on your bank statement and your bank should also be able to provide you with the number. I hate to say this but the nicer you are with the rep on the phone the less it will get you. If you are prosistant and demand your money back they won't try to get you to keep the card. Now depending on how you are on the phone with the rep they are required to try to get you to keep the card. Just keep telling them you want a refund.

Now I am going to fill you in on the customer's magic words for calling CMG.... BBB (better bussiness bureau) the company is so afraid of being reported if you even threaten to call the BBB the rep is trained to automatically transfer these calls to a employee with more pull for the company who will try to make the customer as happy as a clam so they don't call and report with the BBB. Now this can even get you a refund past your 30 days. They've been known to give refunds to BBB threat customers up to 90 days and sometimes even more. Calling and saying if you don't refund my money I'm calling the BBB will make them squirm and refund you faster then you can say it!

I hope I have been of some help to those who are in need of a refund from USA credit. I hated to work there so badly but unfortunitly at the time it was the only way to feed my son. Now, I hope writting this will give some help to all the people the company hurt. If you have any questions you can conntact me they might not publish my e-mail address. I think there is enough info here to help the people in desperate need of the refund they so greatly deserve.

Robyn
Brownsville, Pennsylvania
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 12/15/2004 07:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/USA-Credit-USA-Platinum-Card-Commonwealth-Marketing-Group/Uniontown-Pennsylvania-15012/USA-Credit-USA-Platinum-Card-Commonwealth-Marketing-Group-Ripoff-did-usa-credit-take-you-122956. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

CRY WOLF

AUTHOR: Joe - (U.S.A.)

This is very true. Keep crying wolf and they will respond. I dealt with them today and they said "as a courtesy we will return your money." Keep persisting and you will get through. (by the way using the BBB will get you somewhere.)
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#2 Author of original report

a former USA credit employee

AUTHOR: Robyn - (U.S.A.)

I use to work at USA credit and a few years ago I posted an entry telling everyone how to get their money back from USA credit. I was reading a few comments and when are you people going to learn! Don't ever give your banking info to anyone especially if your feeling uneasy about the company. No one can get your personal banking info. unless you give it to them. I kind of feel like you who did so deserved it, maybe now you'll learn a lesson not to be stupid and give your personal info out to anyone! Read what your applying for or ask questions if your talking 1 on 1 to someone, but you CAN 100% get your money back. Read my first entry from 2004 I explain exactually what to say to the customer service reps to get your money back. I would no...I worked their and I quit because I hated the way the business was operated. I bet those of you who did get money deducted from their checking account will never be that gullable to give out banking info ever again though! and oh ya...if you tell the rep your going to call the better business burough they'll refund your money like that! That's the quickest way to make them squirm and refund quickly; and remember don't let them tell you no. The more presistant you are the quicker you'll see that refund in your account!
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