- Report: #122956
Report - Rebuttal - Arbitrate
Complaint Review: USA Credit, USA Platinum Card, Commonwealth Marketing Group
USA Credit, USA Platinum Card, Commonwealth Marketing Group1 Millenium Drive Uniontown, Pennsylvania U.S.A.
USA Credit, USA Platinum Card, Commonwealth Marketing Group Ripoff did usa credit take your money talk to a former employee and find out how to get refunded Uniontown Pennsylvania
*Consumer Suggestion: CRY WOLF
*Author of original report: a former USA credit employee
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Now, you have 30 days from the day you applied for the card to get a full refund that they will put back into the account where it was taken from. I wish I still remembered the phone number to call to cancel the card and get your refund but they leave their number next to the debit on your bank statement and your bank should also be able to provide you with the number. I hate to say this but the nicer you are with the rep on the phone the less it will get you. If you are prosistant and demand your money back they won't try to get you to keep the card. Now depending on how you are on the phone with the rep they are required to try to get you to keep the card. Just keep telling them you want a refund.
Now I am going to fill you in on the customer's magic words for calling CMG.... BBB (better bussiness bureau) the company is so afraid of being reported if you even threaten to call the BBB the rep is trained to automatically transfer these calls to a employee with more pull for the company who will try to make the customer as happy as a clam so they don't call and report with the BBB. Now this can even get you a refund past your 30 days. They've been known to give refunds to BBB threat customers up to 90 days and sometimes even more. Calling and saying if you don't refund my money I'm calling the BBB will make them squirm and refund you faster then you can say it!
I hope I have been of some help to those who are in need of a refund from USA credit. I hated to work there so badly but unfortunitly at the time it was the only way to feed my son. Now, I hope writting this will give some help to all the people the company hurt. If you have any questions you can conntact me they might not publish my e-mail address. I think there is enough info here to help the people in desperate need of the refund they so greatly deserve.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 12/15/2004 07:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/USA-Credit-USA-Platinum-Card-Commonwealth-Marketing-Group/Uniontown-Pennsylvania-15012/USA-Credit-USA-Platinum-Card-Commonwealth-Marketing-Group-Ripoff-did-usa-credit-take-you-122956. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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