- Report: #386640
Report - Rebuttal - Arbitrate
Complaint Review: United American Insurance Company Aka Liberty National Life
United American Insurance Company Aka Liberty National Life3700 S. Stone Bridge Drive Nationwide United States of America
Liberty National Life Insurance Company REVIEW: Liberty National Life Insurance Company commitment to total customer satisfaction since 1900. Liberty National Life Insurance Company recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored.
*UPDATE: Liberty National Life Insurance Company pledges their commitment to Ripoff Report Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Liberty National Life Insurance Company is recognized by Ripoff Report as a Verified Safe Business.
* : I second that
*UPDATE EX-employee responds: In response to the Unit Manager of United American that said the ex branch manager was a loser
*UPDATE Employee: evidently you are a loser
*UPDATE EX-employee responds: Boiler Room-Model for success?
*Consumer Suggestion: BEWARE!!!Torchmark United American Insurance
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EDitors UPDATE: Positive rating and recognition has been given to Liberty National Life Insurance Company for its commitment to excellence in customer service.
Ripoff Reports discussions with Liberty National Life Insurance Company has uncovered an ongoing commitment by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Liberty National Life Insurance Company listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
Liberty National Life Insurance Company has been in the insurance business since 1900. We offer affordable life and supplemental health insurance through in-home and workplace sales. Providing local, one-on-one service to our customers is something we've done from the beginning. While automation is the way of the today's world, it won't replace our individual attention to Liberty National policyholders. Insurance can make the difference in a family keeping their home, a child going to college, or having enough money to pay bills each month if a family breadwinner dies. Liberty National Life Insurance Company is passionate about helping hardworking Americans protect their families. We look forward to helping you protect yours.
Liberty National Life Insurance Company, headquartered in Birmingham, Alabama, has been meeting the insurance coverage needs of families for over 100 years, dating back to 1900. Liberty National is a wholly-owned subsidiary of the Torchmark Corporation. Torchmark is an S&P 500 company traded on the New York Stock Exchange under the symbol TMK.
Liberty National Life Insurance Company also offers an excellent career for motivated individuals looking to earn what they are worth. Earning potential is unlimited! With just seven to eight sales per week, agents have the potential to earn from $50,000 up to $75,000+ in the first year with valuable tools like laptop presentation at your fingertips. Liberty National believes in personal, dedicated service for insurance needs. We are committed to providing agents with full support, quality training and competitive compensation. Joining Liberty Nationals sales team could open the door to an outstanding income and a whole new lifestyle. Liberty National Life Insurance Company has immediate needs to fill several positions. We are looking for both entry level and senior level applicants.
In summary, Ripoff Report is convinced that Liberty National Life Insurance Company is committed to quality delivery of services resulting in total client satisfaction.
Read more about why consumers should feel confident when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
SPECIAL NOTE ABOUT THE ONE REPORT THAT WAS FILED ABOUT Liberty National Life Insurance:
Liberty National Life Insurance Company recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. One company executive agreed that, if handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Reports Review of Liberty National Life Insurance Company has made organizational changes allowing its clients, employees and agents a more streamlined approach to problem resolution and a commitment to a great client experience.
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Liberty National Life Insurance Company did just that.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
United American Insurance Company, Liberty National Life Sells lies to employees and customers and investors. Mckinney Texas Nationwide
I am a former branch manager for United American and Liberty National. If you are a United American or a Liberty National agent let me speak to you first. Get out now. You can still have a great insurance job somewhere else and be able to sleep well knowing you are helping people and not hurting them. You may be to new to UA or LNL and have not seen the claims that will get filed with the policies you are selling but they will start to come in and you will not sleep once you find out what you have done to hard working families.
I worked for UA for 3 years. Started off as an agent, then unit manager, and then finally Branch manager. UA use to be a very respectable Insurance company. I use to because they now see themselves as a recruiting company. I once heard in a managers meeting a very high up say we are a recruiting company not an insurance company.
As managers we were taught to lie in our presentations. Say anything to get anyone hired that ususally meant say one we are hiring managers and not agents. Tell them truthful yet unattainable possibilities about income potential while leaving out any possible negative. The point was to hire at all cost and then see what sticks. Once sometimes twice a month we would have "cattle calls" or recruiting seminars where the goal was always to have 100 "butts" in seats that usually meant getting about a 1000 confirmations. Once we had the poor saps in the room we would start get them to fill out all their personal information before they knew what it was for. We would then take that information and start typing up a contract with it on laptops in the back.
Once the event was over we would call them to the back one by one and get them to sign an e-pad to get them hired many times without them knowing what they were signing. We would often tell them it was for a background check to see if we can get you a writing number. If we did get them a writing number that meant we hired them and charged them a $15 appointment fee.
I feel sorry for the directors that had to do this day in and day out from city to city living as just shells of humans. Their job didn't use to be like that and there are two people to blame I they are the only two people I feel like calling out personally.
Andy King - President and Author of the Flex plan that ruined the company's name as an insurer
Jay Politi - Vice President and Andy King's right hand man, womanizer and top recruiting guru who ruined company's name as an honest employer
United American has never been a Major Medical insurance company. They use to be the best at what they did in defined benefit medical plans. However, this changed with the introduction of a plan called the Flex or FlexPlus. This made them the worst at what they do. They say they aren't supposed to replace major medicals with it but they do all the time. I saw a $42,000 hospital claim only payed $11,000 with a Flex. And they were paying over $300 a month for the policy. That should be criminal. Agents will come on here and say they knew what they were getting they signed the papers. The papers are meant to be confusing and misleading and unless the person as a insurance or law background they will more than liking go by what the agent tells them. This should be criminal.
Former United American Branch Manager
Johnson City, Tennessee
This report was posted on Ripoff Report on 10/31/2008 09:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/United-American-Insurance-Company-Aka-Liberty-National-Life/nationwide/Liberty-National-Life-Insurance-Company-REVIEW-Liberty-National-Life-Insurance-Company-co-386640. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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