- Report: #64720
Report - Rebuttal - Arbitrate
Complaint Review: United Card Services
United Card Services1502 Niagara Street Buffalo, New York U.S.A.
United Card Services deceptive promises, poor customer service, doesn't return a call!!!Rip off Buffalo New York
*REBUTTAL Individual responds: I WON!!!! ..thank you to everyone
*Consumer Comment: What you must do
I called he forgot everything that he promised and did not want to speak to me. He was full of excuses and claimed a supervisor was not present but that I could call customer service for further assistance. He also told me he was getting ready to leave for the day, therefore he did not have time to discuss the situation with me! I called customer service and of course no one would answer the phone. I left several messages and my calls were not returned.
Finally, after I made several attempts to call the company,Daisy a customer service representative answered and acted concerned. She also claimed she spoke with a supervisor and my money would be deposited into my account. I have not received my money eventhough I was promised to receive the deposit by Friday of last week. I also called and left several more messages on Friday and did not receive a return call.
Hillsborough, North Carolina
This report was posted on Ripoff Report on 07/26/2003 05:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/United-Card-Services/Buffalo-New-York-14213/United-Card-Services-deceptive-promises-poor-customer-service-doesnt-return-a-callRi-64720. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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