- Report: #77367
Report - Rebuttal - Arbitrate
Complaint Review: United Window Warehouse - United Air Comfort - United Restoration
United Window Warehouse - United Air Comfort - United Restoration1301 Corporate Drive #F, Arlington, Texas Arlington, Texas U.S.A.
United Window Warehouse, United Air Comfort, United Restoration, ripoff BEWARE!! To this date they still have no labor warranty. Arlington Texas
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If you are considering buying Traco windows in
Dallas/ Fort Worth, avoid it, because they will only be through a Mark Berch entity, who has a history of scams and lawsuits. For example, Mr. Berch and Jeremy Hall told the window sales people to tell customers they had a "Lifetime Labor Warranty". which they even advertised; however we were never given a copy to show potential customers to prove it. Customers were told they would be issued one upon completion of the job, but the only thing they were issued were excuses.
To this date they still have no labor warranty...not even 30 days, and since Traco will not cover damage/problems resulting from a faulty installation, you will be stuck buying windows all over again if there is an issue from such.
If you are told United Window Warehouse or any entity selling Traco residential windows has a lifetime labor warranty, ask to see it in writing, signed by Jeremy Hall, Steve Siwiski, or Mark Berch, since anyone else is subcontracted and their signature wouldn't count any way.
My wife and I recenty experienced one of their (last 2 remaining) salespeople in our home, then we had the company checked out via a friend at the Attorney General's Office, which prompted us to post this message.
She and I opted to go with another local company called Texas Tuff Windows and Siding, who actually do provide a lifetime warranty and a great product by Alside, who has been around since the 1940's. I recommend them highly...ask for Rocky at (817) 283-4600
This report was posted on Ripoff Report on 01/18/2004 08:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/United-Window-Warehouse-United-Air-Comfort-United-Restoration/Arlington-Texas-76006/United-Window-Warehouse-United-Air-Comfort-United-Restoration-ripoff-BEWARE-To-this-d-77367. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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