- Report: #252445
Report - Rebuttal - Arbitrate
Complaint Review: Universal Auto Group - Tony Thompson, Jon Gregio, John Thomas
Universal Auto Group - Tony Thompson, Jon Gregio, John Thomas4526 S. State St. Murray, Utah U.S.A.
Universal Auto Group - Tony Thompson, Jon Gregio, John Thomas Dishonest Business Practices All-around! Salt Lake City, Murray Utah
Furthermore, the dealership promised (verbally) - ALWAYS GET IT IN WRITING - to a certain cash back amount on the purchase of the new vehicle. They delivered about 70% of the cash back they promised and then out right lied about what they had said & how to do the simple math of the missing money.
These guys are HORRIBLE!!! The lies just continued in every facet of our dealings with them. They told us we could refinance the loan after 6 or 8 months. We have talked to at least a dozen banks who have told us we need to make 12 payments first & that we will need a significant amount down because we are SO UPSIDE DOWN in the vehicle. HIGH SELLING PRICE!
Another Scam they pulled on us - which we were able to reverse thanks to the decency of the warranty company & help from the State MVED - they told us we had to purchase an extended warranty (even though the manufacturer's warranty was still in effect) to secure the interest rate they quoted. THIS IS A COMMON SCAM by a lot of dishonest dealers come to find out. What is better the "warranty" would have voided the manufacturer's warranty and was SO HIGHLY PRICED that I could have bought the platinum extended warranty thru the manufacturer (GM in my case). Once I involved the MVED & was able to find out thru them who the warranty was purchased thru (got the run around of about 6 different non-existent warranty co names from the dealership when i inquired with them) - I was able to get the money back.
Do yourself a favor & DON'T do business with these guys. Just to get them to comply with the LAW you will be spending a good 2 months reporting them to the State & following up with everyone, getting collection calls, etc..NOT WORTH THE ENERGY!!!
On one last note - I am not the only one these guys have tried to screw over. A local news station recently exposed them for submitting fraudulent loan applications! Don't go to Universal Auto Group no matter what the deal!
Salt Lake city, Utah
This report was posted on Ripoff Report on 06/05/2007 12:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Universal-Auto-Group-Tony-Thompson-Jon-Gregio-John-Thomas/Murray-Utah-84107/Universal-Auto-Group-Tony-Thompson-Jon-Gregio-John-Thomas-Dishonest-Business-Practices-252445. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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