• Report: #432730

Complaint Review: Via Trading

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  • Submitted: Tue, March 10, 2009
  • Updated: Fri, January 04, 2013

  • Reported By:Aliso Viejo California
Via Trading
2520 Industry Way Lynwood, California U.S.A.

Via Trading, Jenny Franco, Allay Marin Don't buy Via Trading Trash. That is all you get. 100% Trash. Lynwood California

*Consumer Comment: Just a fellow customer of Via

*Consumer Comment: I had the same problem.

*Author of original report: No not true

*Consumer Comment: My Personal Statistics And Experience Is Different

*Consumer Comment: My Personal Statistics And Experience Is Different

*Consumer Comment: My Personal Statistics And Experience Is Different

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Via Trading has many Liquidation products, You can browse around their warehouse and see alot of stuff.
Most of the pallets are packed with nice things on the top and you cant see what is underneath.

We purchased a sporting Goods pallet.
We asked about the items and they say that they inspect all the items for damage.

They state that the liquidation/returns pallats are mostly buyers remorse items. Meaning that the items were returned to the company (such as Big 5 or Macy's ...) were due to remorseful buyers not to many damaged items.

They claim that the "Damaged item" are just small scratches and or repairable items. You can make money from.

They also claim over and over as Allay Marin and Jenny Franco were quoted as saying are only 5%-15% and as much as 25% damaged. so that would mean that worst case scenario would be 75% of the items would be or could be sold as new. These are their words.. from two or more individuals namely Jenny Franco and Allay Marin.

Well as it turns out we got the pallet back to our office for a detailed look.
5 Tents.. Tears and rips beyond repair.
16 Airbeds and Inflatables such as basketballs and a Raft, All with unrepairable rips in the seams. All 16 airbeds. Trash the SeaKayak rip on the seam and unrepairable. Trash.

3 folding chairs "Coleman" Broken legs. Cannot repair.
1 Airsoft gun package. That is what i mean a package.. No gun just the package.

Everything is Trash.
We paid using Paypal and before putting in a dispute with Paypal we called Allay Marin to see about a return.
They said it was as is.. Well isn't as is the 5-20% statement on damages.
They made that statement over and over. Assuring us there are salable itmes.

The wooden pallet is worth more than the items.

We called and were told someone would get back to us by the end of that day.

No calls until two days later and numerous phone calls from us. Jenny Franco said that she would see what she could do and get back to us. We called over 50 times. and left voice mail after voicemail. No return call no resolution. So of course we then put in a dispute through Paypal. What a Joke. Paypay said since we didn't purchase the item using their parent company eBay there was nothing they can do. Dont use paypal to buy anything other than on ebay.

That is another story in itself.

They are so fast to sell you on pallets and push you toward larger pallets but when you have a problem they do not care..... Jenny Franco is a terrible public relations person.

I forgot to mention that in the first compaint call Jenny said that the 5-20% damages to typical pallets is on an average and you have to continue to buy pallets until you find saleable items.

What the Hell does that mean.. You have to keep handing them money to remove their trash until you find some good trash that some sucker will buy for his landfill.

Do Not deal with these people.

If you want great service go to www.southerntextile.com or www.liquidation.com and you will get real product not some east LA homeless trash from Via TRading.

They Suck.

Dgbuynow
Aliso Viejo, California
U.S.A.

This report was posted on Ripoff Report on 03/10/2009 01:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Via-Trading/Lynwood-California-90262/Via-Trading-Jenny-Franco-Allay-Marin-Dont-buy-Via-Trading-Trash-That-is-all-you-get-432730. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 6Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Just a fellow customer of Via

AUTHOR: JREEVE - (United States of America)

I had a very good exsperiance at via trading. I have purchased about 6 pallets and many small units. Every thing I picked and purchased. Jose was very helpful and fully disclosed what I was getting with my purchase. I made profit on everyload but I did not get into things I did not have a plan or the skills to sell or use. It is not for those who can not repair or resell goods It is clear of what is out of season, store returns, shelf pulls, defective. I did not order online anything that was not a shelf pull. Good chance to make extra money, If you play your cards right. It takes a good eye and the hustle to get it done. I have not had to deal with the higher up public relations and can not give a point of view on that. Over All great exsperiance.
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#2 Consumer Comment

I had the same problem.

AUTHOR: jayjayfair - (United States of America)

I had the same problem. I don't think you guys are lying. I talked to man from AZ he Told me not to purchase from them but I wanted to give it a try. 99.9% trash. I agree and by all the complaints Iv read many others agree.
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#3 Author of original report

No not true

AUTHOR: Dgbuynow - (U.S.A.)

I have not lied, We have not lied

That is the God's honest Truth.

Before you comment on an assumption you should know what you are talking about.
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#4 Consumer Comment

My Personal Statistics And Experience Is Different

AUTHOR: Greg Esry - (U.S.A.)

I have been a customer of Via Trading since 2006. I personally have purchased over $250,000 from via trading. I have spent 100's of hours in their warehouses.
I have never ever heard any member of their sales staff quote a percentage or average %.
Alli was my rep when I first starting buying from them. Jenny did not evan work their at this time. I find this report to be most incredible. I am an expert in this field. I can assume that you purchased a Fred Myers Sporting Goods Pallet. You most likely paid $225 or less. You must be lying about that the air mattress all had split seams. I have personally bought and sold more than 1000 air mattresses from these FM sports pallets. less than 20 had split seams
(less than 2%).

If you knew where value it is in the pumps.

Knowing that you lied about the seams in the air mattresses makes the rest of your report unbelievable. Noone quoted you percentages. If you want to get good information on the liquidation business goto http://buyreturnsnow.com
That website is the authority on the liquidation indstry!
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#5 Consumer Comment

My Personal Statistics And Experience Is Different

AUTHOR: Greg Esry - (U.S.A.)

I have been a customer of Via Trading since 2006. I personally have purchased over $250,000 from via trading. I have spent 100's of hours in their warehouses.
I have never ever heard any member of their sales staff quote a percentage or average %.
Alli was my rep when I first starting buying from them. Jenny did not evan work their at this time. I find this report to be most incredible. I am an expert in this field. I can assume that you purchased a Fred Myers Sporting Goods Pallet. You most likely paid $225 or less. You must be lying about that the air mattress all had split seams. I have personally bought and sold more than 1000 air mattresses from these FM sports pallets. less than 20 had split seams
(less than 2%).

If you knew where value it is in the pumps.

Knowing that you lied about the seams in the air mattresses makes the rest of your report unbelievable. Noone quoted you percentages. If you want to get good information on the liquidation business goto http://buyreturnsnow.com
That website is the authority on the liquidation indstry!
Respond to this report!
What's this?

#6 Consumer Comment

My Personal Statistics And Experience Is Different

AUTHOR: Greg Esry - (U.S.A.)

I have been a customer of Via Trading since 2006. I personally have purchased over $250,000 from via trading. I have spent 100's of hours in their warehouses.
I have never ever heard any member of their sales staff quote a percentage or average %.
Alli was my rep when I first starting buying from them. Jenny did not evan work their at this time. I find this report to be most incredible. I am an expert in this field. I can assume that you purchased a Fred Myers Sporting Goods Pallet. You most likely paid $225 or less. You must be lying about that the air mattress all had split seams. I have personally bought and sold more than 1000 air mattresses from these FM sports pallets. less than 20 had split seams
(less than 2%).

If you knew where value it is in the pumps.

Knowing that you lied about the seams in the air mattresses makes the rest of your report unbelievable. Noone quoted you percentages. If you want to get good information on the liquidation business goto http://buyreturnsnow.com
That website is the authority on the liquidation indstry!
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
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