- Report: #2539
Report - Rebuttal - Arbitrate
Complaint Review: Video Computer Store - Computer Personalities
Video Computer Store - Computer Personalities6907 Easton Road Pipersville, Pennsylvania U.S.A.
Video Computer Store - Computer Personalities
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Unanswered phone calls and being put on hold. I finally sent the computer back, and again, a new hard drive was installed. Now, only one year later I am having trouble with the computer. It takes about ten minutes to boot up, and once it does boot up it does not work properly. I called the company's technical support this morning. The person who answered the phone took my name and the make and model of the computer. She would not tell me her name. She then put me on hold for over an hour at which time I just got a dial tone. I would never do business with this company again. The computer is still under warranty, but I am almost afraid to send it back there. I don't know of anybody else who has had so much trouble with their computer. This computer cost me $2000 just two and a half years ago.
This report was posted on Ripoff Report on 06/27/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Video-Computer-Store-Computer-Personalities/Pipersville-Pennsylvania-18947/Video-Computer-Store-Computer-Personalities-2539. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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