Virgin Mobile Canada Virgin Mobile Defraud foreign exchange student Red Deer, Alberta

Took in young exchange student from Korea with his phone. Tried his phone on their SIM card and it worked fine. We purchased their services and then after they took his money they said oops we made a mistake, it will not work and refused to refund money. They are horrible. The local store wanted to help but Bell Canada the parent company and the Virgin head office will not budge. They are hiding behind false reports from customer service and a no refund policy. Bottom line is they are theives, preying on the most vulnerable - young, non-english speaking kids.