Report: #1385481

Complaint Review: Virgin Mobile Canada - Victoria British Columbia

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Ripoff Report is Xcentric Ventures

Submitted: Fri, July 14, 2017
Updated: Fri, July 14, 2017
Reported By: Rory — Toronto Ontario Canada

Author Confirmed

Why?

Virgin Mobile Canada 2872 Glenwood Ave Victoria, British Columbia Canada

Phone:
Web:
Category: Consumer Services

Virgin Mobile Canada Victoria British Columbia

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Virgin Mobile sold me a plan which offered 2 Gigabites of data per month for $80 and each additional gig for only $10. In the first month I used 3.5 Gigs and was billed $175 which I played May 4th. A month and a half later I had used about 5 Gigs of data or less and was charged $520!!! What the f** Virgin !!! I asked to have my bill emailed and they would not send it. I tried to log into my account and despite knowing my password I could not get in. The security questions asked me what my pets name is. I do not have a pet. They asked me where I went for my honeymoon. I have never been on a honeymoon. This is numer one b*******.

This report was posted on Ripoff Report on 07/14/2017 07:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/virgin-mobile-canada/victoria-british-columbia-v9a2s2/virgin-mobile-canada-victoria-british-columbia-1385481. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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