• Report: #998495

Complaint Review: Vivint

  • Submitted: Thu, January 17, 2013
  • Updated: Mon, January 11, 2016

  • Reported By: Irene — Austin Texas United States of America
Vivint
Austin, Texas United States of America

Vivint  dishonorable company Austin, Texas

*Consumer Comment: If you don't read your contract and follow its cancellation terms...

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Do not get involved with this company.   I tried to cancel but was coerced into accepting lower terms but when the papers came in the mail, it was a higher amount than quoted. So again I called and was told the contract automatically renews by year and your contract doesn't end until July 2013.  So they have me and can legally embezzle money from account.  Totally dishonorable company.  Buyer beware!


This report was posted on Ripoff Report on 01/17/2013 11:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vivint/Austin-Texas-/Vivintnbsp-dishonorable-company-Austin-Texas-998495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

If you don't read your contract and follow its cancellation terms...

AUTHOR: Ken - (USA)

you will find it renewed for another year in July.

" So they have me and can legally embezzle money from account.."

Embezzlent is a serious crime and should be reported to law enforcement...but then, that's NOT what's happening, is it?

"I tried to cancel but was coerced into accepting lower terms.."

What form of coercion did they use...waterboarding, slivers under your fingernails or maybe threats?

I do NOT work for Vivint, but have had their service for 2-1/2 years and am quite satisfied with it.

I HAVE read my contract and understand its cancellation provisions.

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