• Report: #183189

Complaint Review: WFS Financial,Balboa Insurance

  • Submitted: Sat, March 25, 2006
  • Updated: Sun, May 28, 2006

  • Reported By:Grosse Pointe Michigan
WFS Financial,Balboa Insurance
P.O.Box 25341 Irvine, California U.S.A.

WFS Financial, Balboa Insurance ripoff, Dishonest fraudulent billing, fraudulant insurance claims, to give accurate payoff , P.O. Box 19733 Irvine California

*UPDATE Employee: To find out if there is a claim

*UPDATE Employee: To find out if there is a claim

*UPDATE Employee: To find out if there is a claim

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I'm sorry I can't write a full report at this time. In short I'm having problems with the:

"Insurance purchased on my behalf" to protect WFS collateral. WFS agents lying and misrepresenting themselves. Harrassing telephone calls at work.
Not cooperating when attempts were made to pay off the loan,(providing basic account/pay-off information or accepting payment) Insurance Claims filed on my behalf.
Worst Customer Service I have ever seen

I was told by Diana at Balboa Insurance that Claims could not be done in writing, It is Balboa's policy to only accept verbal claims. Diana told me claims have been filed on my behalf. I am trying to get documentation at this time. I had AAA at the time of the claim. If you have Insurance placed by WFS you shoud check to see if any claims have been filed, that you don't know about.

Still researching.....

Susan
Grosse Pointe, Michigan
U.S.A.

This report was posted on Ripoff Report on 03/25/2006 07:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/WFS-FinancialBalboa-Insurance/Irvine-California-92623-9733/WFS-Financial-Balboa-Insurance-ripoff-Dishonest-fraudulent-billing-fraudulant-insurance-183189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

To find out if there is a claim

AUTHOR: Tom - (U.S.A.)

Call Balboa Life and Casualty at 1-800-368-6805, hit zero a few times, and you'll be taken to a rep. If your name is on the loan, they can tell you anything you want to know about any insurance placed on the vehicle, except for any billing information. That comes from WFS Financial itself.

ANONYMOUS - Coraopolis
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#2 UPDATE Employee

To find out if there is a claim

AUTHOR: Tom - (U.S.A.)

Call Balboa Life and Casualty at 1-800-368-6805, hit zero a few times, and you'll be taken to a rep. If your name is on the loan, they can tell you anything you want to know about any insurance placed on the vehicle, except for any billing information. That comes from WFS Financial itself.

ANONYMOUS - Coraopolis
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#3 UPDATE Employee

To find out if there is a claim

AUTHOR: Tom - (U.S.A.)

Call Balboa Life and Casualty at 1-800-368-6805, hit zero a few times, and you'll be taken to a rep. If your name is on the loan, they can tell you anything you want to know about any insurance placed on the vehicle, except for any billing information. That comes from WFS Financial itself.

ANONYMOUS - Coraopolis
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